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Product safety reportOPSS

Baby Rocking Chair, BRC-0001 sold on Amazon safety warning over an injury risk

Cuts and injuriesSerious risk

Product Safety Report for Baby Rocking Chair, BRC-0001 presenting a serious risk of injuries.

  • Baby Rocking Chair, BRC-0001 sold on Amazon: photo from the OPSS notice of 2 Jul 2024
    Product image from the OPSS safety notice

What to do now

Baby Rocking Chair, BRC-0001 sold on Amazon could cause injury, for example from sharp edges, parts breaking, or the product failing in use.

  1. Stop using it.
  2. Read the corrective action below: some notices offer a fix rather than a return.
  3. Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
  4. If you cannot reach the seller, Trading Standards can be told through Citizens Advice.

Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

Getting your money back

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.

If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2402-0102). Quoted as issued.

Summary

Product Safety Report for Baby Rocking Chair, BRC-0001 presenting a serious risk of injuries.

The risk

This product presents a serious risk of injuries because it is possible for the strap to detach from the fabric sides. If the strap were to fail during use, the user could fall from the seat and injure themselves.

The product does not meet the requirements of the General Product Safety Regulations 2005.

Action taken

The import has been rejected at the border and destroyed.

Advice to consumers

The import has been rejected at the border and destroyed.

Additional information

PSD number: 2402-0102

Notified by: Local Authority Trading Standards

Product description

The product is a baby rocking chair with a screwdriver included for assembly.

Open the OPSS notice

Questions

Why has Baby Rocking Chair, BRC-0001 sold on Amazon been reported?

Baby Rocking Chair, BRC-0001 sold on Amazon could cause injury, for example from sharp edges, parts breaking, or the product failing in use. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

How do I know if my product is affected?

The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.

What should I do now?

Stop using it. Read the corrective action below: some notices offer a fix rather than a return.

Can I get a refund or a repair?

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

Where was Baby Rocking Chair, BRC-0001 sold on Amazon sold?

The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.

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