Product safety reportOPSS
Baby Walker, NT-501 sold on Amazon safety warning over an injury risk
Product Safety Report for Baby Walker, NT-501 presenting a serious risk of injuries and suffocation.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Baby Walker, NT-501 sold on Amazon
- ModelOn the rating label, base, back or box.
- NT-501.
What to do now
The risk with Baby Walker, NT-501 sold on Amazon is physical injury.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2402-0099). Quoted as issued.
Summary
Product Safety Report for Baby Walker, NT-501 presenting a serious risk of injuries and suffocation.
The risk
This product presents a serious risk of injuries as it is not capable of safely holding the appropriate weight of a baby when they are placed in. If a parent places their child inside and was to walk away whilst the baby is kicking backwards in the walker, the product could topple or overturn, causing injuries.
The product also presents a serious risk of suffocation as part of the blue from the flower sticker detached at less than 90N, creating a small part capable of fitting entirely inside of a small parts cylinder. A child may place this in their mouth and suffocate or choke.
There are also several burrs present underneath the tray, presenting sharp edges, and the product is missing some of the required warnings and instructions.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The import has been rejected at the border and destroyed.
Advice to consumers
The import has been rejected at the border and destroyed.
Additional information
PSD number: 2402-0099
Notified by: Local Authority Trading Standards
Product description
The product is a blue baby walker with panda bear markings and tactile buttons.
Open the OPSS notice
Questions
Why has Baby Walker, NT-501 sold on Amazon been reported?
The risk with Baby Walker, NT-501 sold on Amazon is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
Where was Baby Walker, NT-501 sold on Amazon sold?
The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.
