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Product recallOPSS

Kinderkraft I-CARE Car Seat recalled over an injury risk

Cuts and injuries

Product Recall for Kinderkraft I-CARE Car Seat presenting a risk of injuries.

  • Kinderkraft I-CARE Car Seat: photo 1 of 2 from the OPSS notice of 2 Jul 2024
    Product image from the OPSS safety notice
  • Kinderkraft I-CARE Car Seat: photo 2 of 2 from the OPSS notice of 2 Jul 2024

Check your product

Only products that match these details are covered. Have your pack in front of you.

3 identifiers listed for this notice.

  • Kinderkraft I-CARE Car Seat

    BarcodeThe long number printed under the barcode.
    • 5902533923991
    Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
    • Between 23W17 and 23W46. The batch number is located on the label under the car seat.
    ModelOn the rating label, base, back or box.
    • I-CARE

What to do now

The risk with Kinderkraft I-CARE Car Seat is physical injury.

  1. Stop using it.
  2. Read the corrective action below: some notices offer a fix rather than a return.
  3. Follow the corrective action in the notice: a refund, repair or replacement from Kinderkraft.
  4. Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.

Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

Refunds, repairs and replacements

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.

If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2406-0091). Quoted as issued.

Summary

Product Recall for Kinderkraft I-CARE Car Seat presenting a risk of injuries.

The risk

It has been identified that it is possible for the carry handle fastener to loosen during use. This poses a risk of injuries, particularly when carrying the car seat outside the vehicle.

The affected seats within the batch range do not meet the requirements of the General Product Safety Regulations 2005.

Action taken

The product has been recalled from end users by the manufacturer.

Advice to consumers

The affected products have been recalled from end users and will be exchanged.

For further information, or to identify if you have an affected batch, please access the Kinderkraft notice at the following link: https://kinderkraft.co.uk/voluntary-exchange

Additional information

PSD number: 2406-0091

Notified by: Office for Product Safety and Standards

Product description

A dark green car seat with black base and handle.

Open the OPSS notice

Questions

Why has Kinderkraft I-CARE Car Seat been recalled?

The risk with Kinderkraft I-CARE Car Seat is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

How do I know if my product is affected?

Compare the barcode, batch code and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Stop using it. Read the corrective action below: some notices offer a fix rather than a return.

Can I get a refund or a repair?

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

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