Batch BeaconUK recalls and safety alerts

Product safety alertOPSS

Baby Self-Feeding Pillows / Prop Feeders (PSA3) safety alert over a safety concern

Product safety concernSerious risk

OPSS has issued a Product Safety Alert for baby self-feeding pillows and prop feeders presenting a risk of serious harm or death. Consumers, local authority trading standards and businesses are asked to take specific action to cease use or remove them from the market.

  • Baby Self-Feeding Pillows / Prop Feeders (PSA3): photo 1 of 3 from the OPSS notice of 29 Nov 2022
    Product image from the OPSS safety notice
  • Baby Self-Feeding Pillows / Prop Feeders (PSA3): photo 2 of 3 from the OPSS notice of 29 Nov 2022
  • Baby Self-Feeding Pillows / Prop Feeders (PSA3): photo 3 of 3 from the OPSS notice of 29 Nov 2022

What to do now

Baby Self-Feeding Pillows / Prop Feeders (PSA3) has been the subject of a safety notice. The official reason is set out below.

  1. Stop using it until you have read the notice below.
  2. Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
  3. Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.

Why it matters. Products sold in the UK must be safe. The notice below explains what the authority found and what has been done.

Getting your money back

Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.

If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.

From the official notice

Published by the Office for Product Safety and Standards (opss-v2laly). Quoted as issued.

Summary

OPSS has issued a Product Safety Alert for baby self-feeding pillows and prop feeders presenting a risk of serious harm or death. Consumers, local authority trading standards and businesses are asked to take specific action to cease use or remove them from the market.

Open the OPSS notice

Questions

Why has Baby Self-Feeding Pillows / Prop Feeders (PSA3) been recalled?

Baby Self-Feeding Pillows / Prop Feeders (PSA3) has been the subject of a safety notice. The official reason is set out below. Products sold in the UK must be safe. The notice below explains what the authority found and what has been done.

How do I know if my product is affected?

The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.

What should I do now?

Stop using it until you have read the notice below. Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.

Can I get a refund or a repair?

Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.

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