Product safety reportOPSS
Baby Walker, W1121UR2 safety warning over an injury risk
Product Safety Report for Baby Walker presenting a high risk of injuries.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Baby Walker, W1121UR2
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- CYKJ2024
- ModelOn the rating label, base, back or box.
- W1121UR2
What to do now
Baby Walker, W1121UR2 could cause injury, for example from sharp edges, parts breaking, or the product failing in use.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2408-0023). Quoted as issued.
Summary
Product Safety Report for Baby Walker presenting a high risk of injuries.
The risk
The product presents a high risk of injuries as it failed dynamic stability testing. In the rearward position, the baby walker left the test surface and overturned when certain mass was applied. This may result in the walker tipping over with a child inside, causing them to fall and injure themselves.
Additionally, there are screw holes present under the toy element of the walker which were identified as being too small. This may lead to finger entrapment. Some of the required instructions for use, documents and markings were not present.
The product does not meet the requirements of the General Product Safety Regulations 2005
Action taken
The import has been rejected at the border.
Advice to consumers
The import has been rejected at the border.
Additional information
PSD case number: 2408-0023
Notified by: Local Authority Trading Standards
Product description
A white and grey baby walker seat with multiple toy elements including electronic buttons and removable parts.
Open the OPSS notice
Questions
Why has Baby Walker, W1121UR2 been reported?
Baby Walker, W1121UR2 could cause injury, for example from sharp edges, parts breaking, or the product failing in use. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the batch code and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
