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Product safety reportOPSS

Bangles and Gems Aromatherapy Diffuser Bracelet safety warning over harmful chemicals

Harmful chemicalsSerious risk

Product Safety Report for Bangles and Gems Aromatherapy Diffuser Bracelet presenting a serious chemical risk.

  • Bangles and Gems Aromatherapy Diffuser Bracelet: photo from the OPSS notice of 27 Dec 2023
    Product image from the OPSS safety notice

What to do now

Bangles and Gems Aromatherapy Diffuser Bracelet contains a chemical that is restricted or banned in products like this.

  1. Stop using it, and take it off children straight away.
  2. Wash your hands and any skin that has been in contact with it.
  3. Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
  4. If you cannot reach the seller, Trading Standards can be told through Citizens Advice.

Why it matters. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.

If someone has been hurt

Look out for

  • skin redness, itching or a rash where it touched

Get help urgently

  • if a child has chewed or swallowed part of it and is unwell, contact NHS 111 or your GP

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.

If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2311-0203). Quoted as issued.

Summary

Product Safety Report for Bangles and Gems Aromatherapy Diffuser Bracelet presenting a serious chemical risk.

The risk

The product presents a serious chemical risk as it was found to release nickel at levels higher than the permitted limit. Nickel is a strong sensitiser and can cause allergic reactions if present in articles that come into direct and prolonged contact with the skin. Further information regarding nickel can be found on Gov.uk at the following link:

https://www.gov.uk/government/publications/nickel-properties-incident-management-and-toxicology .

The product does not meet the requirements of the Registration, Evaluation, Authorisation & restriction of Chemicals (REACH) Enforcement Regulations 2008.

Action taken

The import has been rejected at the border.

Advice to consumers

The import has been rejected at the border.

Additional information

PSD case number: 2311-0203

Notified by: Local Authority Trading Standards

Product description

Beaded bracelet supplied with an essential oil which can be dropped on the bracelet to give a calming scent to the wearer.

Open the OPSS notice

Questions

Why has Bangles and Gems Aromatherapy Diffuser Bracelet been reported?

Bangles and Gems Aromatherapy Diffuser Bracelet contains a chemical that is restricted or banned in products like this. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.

How do I know if my product is affected?

The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.

What should I do now?

Stop using it, and take it off children straight away. Wash your hands and any skin that has been in contact with it.

Can I get a refund or a repair?

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

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