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Product recallOPSS

Baylis & Harding Goodness Hair Detangler Watermelon Burst recalled over microbial contamination

Microbial contaminationSerious risk

Product recall for a Baylis & Harding Goodness Hair Detangler Watermelon Burst presenting a serious microbiological risk.

Check your product

Only products that match these details are covered. Have your pack in front of you.

5 identifiers listed for this notice.

  • Baylis & Harding Goodness Hair Detangler Watermelon Burst

    BarcodeThe long number printed under the barcode.
    • 017854107465
    Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
    • 1193B
    • 1194B
    • 1194C
    Item or listing codeOn the box, the label, or the order page where you bought it.
    • B0949LFCKB

What to do now

Microbial contamination is the problem with Baylis & Harding Goodness Hair Detangler Watermelon Burst.

  1. Do not use any more of it.
  2. Keep it away from cuts, eyes and anyone who is unwell.
  3. Follow the corrective action in the notice: a refund, repair or replacement from the business.
  4. If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.

Why it matters. Contaminated cosmetics and household products can cause skin, eye and other infections, especially in people with weakened immune systems or broken skin.

If someone has been hurt

Look out for

  • redness, swelling or soreness where it was used
  • eye irritation

Get help urgently

  • signs of infection with a high temperature — speak to your GP or NHS 111

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.

If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2109-0172). Quoted as issued.

Summary

Product recall for a Baylis & Harding Goodness Hair Detangler Watermelon Burst presenting a serious microbiological risk.

The risk

This product poses a serious risk of microbiological contamination due to the presence of Pseudomonas aeruginosa (a bacterium), infection may require prolonged hospitalization. As the product delivery mechanism is an aerosolised spray there is a risk of inhalation or contact with the eye area.

The product does not meet the requirements of Regulation (EC) 1223/2009 or the Cosmetic Products Enforcement Regulations 2013.

Action taken

The product has been recalled

Advice to consumers

Withdrawal of the product from the market.

The product has been recalled

from end users.

Additional information

PSD case number: 2109-0172

Notified by: Local Authority Trading Standards.

Product description

A 200-milliliter spray bottle measuring 17.8 x16.4 x 11.8 cm.

Open the OPSS notice

Questions

Why has Baylis & Harding Goodness Hair Detangler Watermelon Burst been recalled?

Microbial contamination is the problem with Baylis & Harding Goodness Hair Detangler Watermelon Burst. Contaminated cosmetics and household products can cause skin, eye and other infections, especially in people with weakened immune systems or broken skin.

How do I know if my product is affected?

Compare the barcode, batch code and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Do not use any more of it. Keep it away from cuts, eyes and anyone who is unwell.

Can I get a refund or a repair?

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

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