Product recallOPSS
Vernacare Wetwipes and Personal Cleansing Products recalled over microbial contamination
Product recall for Vernacare wetwipes and personal cleansing products, including bedbaths, shampoo caps, wash mitts, cleansing wipes and barrier cloths, presenting a risk of microbiological contamination due to the detection of Pseudomonas Aeruginosa.
Check your product
Only products that match these details are covered. Have your pack in front of you.
9 identifiers listed for this notice.
14 models of personal cleansing products (models listed below)
- Sold betweenCompare with your receipt or order date.
- Recall covers all ‘in date’ products.
Vernacare Wetwipes and Personal Cleansing Products (2)
- Barcode
- RSC555 CCC025
- RSC777 CW050P
- RSC767 NLM
- RSC774N CW050
- 900PW012
- 900PW024
- 900PW050 CWF024
- CWF050
- CWF050L
What to do now
Microbial contamination is the problem with Vernacare Wetwipes and Personal Cleansing Products.
- Stop using it.
- Do not apply it to broken skin or near the eyes.
- Follow the corrective action in the notice: a refund, repair or replacement from the business.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Contaminated cosmetics and household products can cause skin, eye and other infections, especially in people with weakened immune systems or broken skin.
If someone has been hurt
Look out for
- redness, swelling or soreness where it was used
- eye irritation
Get help urgently
- signs of infection with a high temperature — speak to your GP or NHS 111
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2204-0166). Quoted as issued.
Summary
Product recall for Vernacare wetwipes and personal cleansing products, including bedbaths, shampoo caps, wash mitts, cleansing wipes and barrier cloths, presenting a risk of microbiological contamination due to the detection of Pseudomonas Aeruginosa.
The risk
The product presents a risk of microbiological contamination due to the detection of Pseudomonas Aeruginosa, which can cause infections in humans.
The product does not meet the requirements of Regulation (EC) 1223/2009 or the Cosmetic Products Enforcement Regulations 2013.
Action taken
The product has been recalled from end users.
Advice to consumers
Vernacare have issued a recall across their product line for all ‘in date’ products of the listed brands and models. Vernacare have also ceased production at their manufacturing site until the root cause is identified. Further information on the recall is available at the following link: https://www.vernacare.com/news-hub/news/Vernacare-issues-voluntary-recall-across-all-cosmetic-products
Additional information
PSD case number: 2204-0166
Notified by: Local Authority Trading Standards
Product description
14 models of personal cleansing products (models listed below)
Open the OPSS notice
Questions
Why has Vernacare Wetwipes and Personal Cleansing Products been recalled?
Microbial contamination is the problem with Vernacare Wetwipes and Personal Cleansing Products. Contaminated cosmetics and household products can cause skin, eye and other infections, especially in people with weakened immune systems or broken skin.
How do I know if my product is affected?
Compare the barcode and sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Do not apply it to broken skin or near the eyes.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
