Product recallOPSS
Hansan Antibacterial Hand Sanitiser recalled over microbial contamination
Product recall for Hansan Antibacterial Hand Sanitiser presenting a serious risk to health.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Hansan Antibacterial Hand Sanitiser
- BarcodeThe long number printed under the barcode.
- 5060371293413
What to do now
Hansan Antibacterial Hand Sanitiser has been found to contain bacteria or other microbes.
- Stop using it.
- Do not apply it to broken skin or near the eyes.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Contaminated cosmetics and household products can cause skin, eye and other infections, especially in people with weakened immune systems or broken skin.
If someone has been hurt
Look out for
- redness, swelling or soreness where it was used
- eye irritation
Get help urgently
- signs of infection with a high temperature — speak to your GP or NHS 111
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2105-0137). Quoted as issued.
Summary
Product recall for Hansan Antibacterial Hand Sanitiser presenting a serious risk to health.
The risk
Hansan antibacterial hand sanitisers containing propan-2-ol alcohol as the active ingredient have been identified as not containing sufficient concentrations deemed to be effective to sanitise.
The product contains an insufficient amount of isopropyl (measured values: 17.3%-56.1% v/v) which is less than the WHO recommended minimum and presents a serious risk to health, as bacteria or viruses are not killed and can subsequently infect the user.
Additionally, the presence of alcohol is not accompanied by the appropriate hazard pictograms and warnings.
The product therefore does not meet the requirements of the Biocidal Product Regulations 2013 or the European Regulation (EC) No 1272/2008 on classification, labelling and packaging of substances and mixtures as amended and retained in GB.
Action taken
Recall of the product from end users.
Advice to consumers
The authority are requiring the recall of the product from end users.
Additional information
PSD case number: 2105-0137
Notified by: Local Authority Trading Standards
Product description
United Kingdom
Open the OPSS notice
Questions
Why has Hansan Antibacterial Hand Sanitiser been recalled?
Hansan Antibacterial Hand Sanitiser has been found to contain bacteria or other microbes. Contaminated cosmetics and household products can cause skin, eye and other infections, especially in people with weakened immune systems or broken skin.
How do I know if my product is affected?
Compare the barcode on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Do not apply it to broken skin or near the eyes.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
