Product recallOPSS
Baylis & Harding Oud, Cedar & Amber 1L Hand Wash Refill recalled over microbial contamination
Product Recall for Baylis & Harding Oud, Cedar & Amber 1L Hand Wash Refill presenting a microbiological risk.
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Baylis & Harding Oud, Cedar & Amber 1L Hand Wash Refill
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- 6210A, 6211A. The batch number is printed on the base of the pouch.
What to do now
Tests found microorganisms in Baylis & Harding Oud, Cedar & Amber 1L Hand Wash Refill that should not be there.
- Do not use any more of it.
- Keep it away from cuts, eyes and anyone who is unwell.
- Contact Baylis & Harding PLC or the shop you bought it from to arrange the remedy set out in the notice.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Contaminated cosmetics and household products can cause skin, eye and other infections, especially in people with weakened immune systems or broken skin.
If someone has been hurt
Look out for
- redness, swelling or soreness where it was used
- eye irritation
Get help urgently
- signs of infection with a high temperature — speak to your GP or NHS 111
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2609-0060). Quoted as issued.
Summary
Product Recall for Baylis & Harding Oud, Cedar & Amber 1L Hand Wash Refill presenting a microbiological risk.
The risk
The product presents a microbiological risk as testing identified the presence of Pluralibacter gergoviae. Contamination with this microorganism may lead to infection or adverse health effects, particularly in vulnerable users or those with a compromised skin barrier.
The product does not meet the requirements of Regulation (EC) 1223/2009 (the ‘Cosmetics Regulation’).
Action taken
The products have been recalled from end users by Baylis and Harding, Amazon, Ocado, Sainsbury’s, and Waitrose.
Advice to consumers
The products have been recalled from end users by Baylis and Harding, Amazon, Ocado, Sainsbury’s, and Waitrose.
Consumers should stop using the product immediately and return it to their place of purchase for redress.
For further information, please access specific retailer websites below:
Sainsbury’s - https://help.sainsburys.co.uk/help/products/product-recall-baylis-harding-goodness-oud-cedar-and-amber-1-litre-hand-wash-refill-pouch
Waitrose - https://www.waitrose.com/ecom/help-information/product-recalls
Additional information
PSD notification number: 2609-0060
Notified by: Local Authority Trading Standards
Product description
1 litre eco refill of oud, cedar and amber scented hand wash. The product was sold via Ocado, Sainsbury’s, and Waitrose.
Open the OPSS notice
Questions
Why has Baylis & Harding Oud, Cedar & Amber 1L Hand Wash Refill been recalled?
Tests found microorganisms in Baylis & Harding Oud, Cedar & Amber 1L Hand Wash Refill that should not be there. Contaminated cosmetics and household products can cause skin, eye and other infections, especially in people with weakened immune systems or broken skin.
How do I know if my product is affected?
Compare the batch code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Do not use any more of it. Keep it away from cuts, eyes and anyone who is unwell.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
Where was Baylis & Harding Oud, Cedar & Amber 1L Hand Wash Refill sold?
The notice names Sainsbury’s, Waitrose, Ocado, Amazon. Products bought elsewhere are covered too if they match the details listed.
