Product recallOPSS
Fresh Wipes Intimate Unscented Wipes recalled over microbial contamination
Product Recall for Fresh Wipes Intimate Unscented Wipes presenting a microbiological risk.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Fresh Wipes Intimate Unscented Wipes
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- LOT 0926
- 0515
What to do now
Tests found microorganisms in Fresh Wipes Intimate Unscented Wipes that should not be there.
- Stop using it.
- Do not apply it to broken skin or near the eyes.
- Contact FreshWipes or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Contaminated cosmetics and household products can cause skin, eye and other infections, especially in people with weakened immune systems or broken skin.
If someone has been hurt
Look out for
- redness, swelling or soreness where it was used
- eye irritation
Get help urgently
- signs of infection with a high temperature — speak to your GP or NHS 111
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2607-0201). Quoted as issued.
Summary
Product Recall for Fresh Wipes Intimate Unscented Wipes presenting a microbiological risk.
The risk
It has been identified that affected batches may be microbiologically contaminated, with the preservative system not performing as required. This could result in users experiencing adverse skin reactions.
The affected batches do not meet the requirements of Regulation (EC) 1223/2009 (the ‘Cosmetics Regulation’).
Action taken
The product has been recalled from end users by FreshWipes.
Advice to consumers
The product has been recalled from end users by FreshWipes.
Consumers in possession of an affected batch should stop using the product immediately. Contact your place of purchase for instructions on return or disposal of product and refund/redress.
For further information, please access the FreshWipes recall page here: https://www.freshwipes.co.uk/pages/product-recall-notice .
The FreshWipes customer service team can be contacted at: sales@freshwipes.co.uk .
Additional information
PSD case number: 2607-0201 and 2607-0293
Notified by: Local Authority Trading Standards
Product description
A pack of 10 moist wipes also sold in multipacks and within self-care bundles. The product was sold on the FreshWipes website, Amazon UK, TG Jones (formerly WH Smith), TikTok Shop and QVC.
Open the OPSS notice
Questions
Why has Fresh Wipes Intimate Unscented Wipes been recalled?
Tests found microorganisms in Fresh Wipes Intimate Unscented Wipes that should not be there. Contaminated cosmetics and household products can cause skin, eye and other infections, especially in people with weakened immune systems or broken skin.
How do I know if my product is affected?
Compare the batch code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Do not apply it to broken skin or near the eyes.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
Where was Fresh Wipes Intimate Unscented Wipes sold?
The notice names Amazon, TikTok Shop. Products bought elsewhere are covered too if they match the details listed.
