Product recallOPSS
Simple Kind to Skin Micellar Cleansing Water 200ml, 400ml and 730ml recalled over microbial contamination
Product Recall for Simple Kind to Skin Micellar Cleansing Water 200ml, 400ml and 730ml presenting a microbiological risk.
Product image from the OPSS safety notice
What to do now
Microbial contamination is the problem with Simple Kind to Skin Micellar Cleansing Water 200ml, 400ml and 730ml.
- Stop using it.
- Do not apply it to broken skin or near the eyes.
- Follow the corrective action in the notice: a refund, repair or replacement from Simple.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Contaminated cosmetics and household products can cause skin, eye and other infections, especially in people with weakened immune systems or broken skin.
If someone has been hurt
Look out for
- redness, swelling or soreness where it was used
- eye irritation
Get help urgently
- signs of infection with a high temperature — speak to your GP or NHS 111
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2608-0103). Quoted as issued.
Summary
Product Recall for Simple Kind to Skin Micellar Cleansing Water 200ml, 400ml and 730ml presenting a microbiological risk.
The risk
It has been identified that affected batches may be microbiologically contaminated, which may cause eye inflammation.
The affected batches do not meet the requirements of Regulation (EC) 1223/2009 (the ‘Cosmetics Regulation’).
Action taken
The product has been withdrawn from the market and recalled from end users by Unilever.
Advice to consumers
The product has been withdrawn from the market and recalled from end users by Unilever.
Consumers in possession of an affected batch should stop using the product immediately. Please access Simple Kind to Skin Recall Notice or contact your place of purchase for instructions on returns, disposal, and refund/redress.
Additional information
PSD case number: 2608-0103
Notified by: Local Authority Trading Standards
Product description
200ml, 400ml and 730ml bottles of micellar cleansing water. For a full list of identifiers, please see Annex A.
Open the OPSS notice
Questions
Why has Simple Kind to Skin Micellar Cleansing Water 200ml, 400ml and 730ml been recalled?
Microbial contamination is the problem with Simple Kind to Skin Micellar Cleansing Water 200ml, 400ml and 730ml. Contaminated cosmetics and household products can cause skin, eye and other infections, especially in people with weakened immune systems or broken skin.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Stop using it. Do not apply it to broken skin or near the eyes.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
