Product recallOPSS
BEHA-AMPROBE Multimeters recalled over a fire risk
Product recall for BEHA-AMPROBE Multimeters presenting a risk of fire.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
6 identifiers listed for this notice.
BEHA-AMPROBE Multimeters
- ModelOn the rating label, base, back or box.
- AM-500-EUR
- AM-510-EUR
- HEX60-D
- AM-500-EUR KIT
- AM-510-EUR KIT.
- Serial numberOn the rating label or a sticker on the product.
- Within the serial number range of 535900001 – 587799999 and any other serial number that starts with any number other than a 5.
What to do now
BEHA-AMPROBE Multimeters could overheat or catch fire.
- Stop using and charging it now, and unplug it.
- Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2303-0015). Quoted as issued.
Summary
Product recall for BEHA-AMPROBE Multimeters presenting a risk of fire.
The risk
The product has been recalled as it was discovered that an improperly rated fuse for CAT III 600V applications was installed in the affected products. The breaking capacity of the installed fuse is insufficient for the prospective fault current under foreseeable misuse conditions (abnormal application of electrical installation voltage above 250 volts between A and COM terminals) and may lead to venting or rupture of the fuse and the subsequent possibility of arc explosion. An arc explosion within the product enclosure may readily escape and result in a fire or severe bodily harm.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016
Action taken
Recall of the product from end users. (See below for more information)
Advice to consumers
Recall of the product from end users. For more information, please access the BEHA-AMPROBE recall site at the following link: https://www.beha-amprobe.com/en/announcements/
Additional information
PSD case number: 2303-0015
Notified by: Local Authority Trading Standards
Product description
The products are red/black/grey digital multi meters used for making electrical measurements
Open the OPSS notice
Questions
Why has BEHA-AMPROBE Multimeters been recalled?
BEHA-AMPROBE Multimeters could overheat or catch fire. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the model and serial number on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
