Product recallOPSS
Beikell USB Plug Charger, 4-Port USB Wall Charger Power Adapter recalled over an electric shock risk
Product recall for Beikell USB Plug Charger, 4-Port USB Wall Charger Power Adapter sold via Amazon presenting a high risk of electric shock.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Beikell USB Plug Charger, 4-Port USB Wall Charger Power Adapter
- ModelOn the rating label, base, back or box.
- UPS-220
- Item or listing codeOn the box, the label, or the order page where you bought it.
- B07Y3DBNRW
What to do now
The hazard with Beikell USB Plug Charger, 4-Port USB Wall Charger Power Adapter is electric shock: it does not meet the safety requirements that keep live parts away from fingers.
- Unplug it now and put it away where nobody will plug it back in.
- Do not open it up or try to repair it yourself.
- Follow the corrective action in the notice: a refund, repair or replacement from Beikell.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2208-0040). Quoted as issued.
Summary
Product recall for Beikell USB Plug Charger, 4-Port USB Wall Charger Power Adapter sold via Amazon presenting a high risk of electric shock.
The risk
The product poses a high risk of electric shock as the creepage and clearance distances couldn’t be measured due to triple insulated windings that are terminated on the printed circuit board away from the transformer. The product also failed the drop test, where it was dropped onto a solid wood surface from 1000mm 3 times. On the third drop, the insulated shutter opening device fractured, giving consumers access to live parts which could give them an electric shock.
The product does not comply with the Electrical Equipment (Safety) Regulations 2016.
Action taken
The product has been recalled from end users. The listing has been removed from the online marketplace (Amazon).
Advice to consumers
OPSS is requiring the recall of the product from end users.
The listing has been removed from the online marketplace (Amazon).
Additional information
PSD case number: 2208-0040
Notified by: Office for Product Safety and Standards
Product description
A white charger plug with 4 USB ports and ‘Beikell’ on the side in grey writing
Open the OPSS notice
Questions
Why has Beikell USB Plug Charger, 4-Port USB Wall Charger Power Adapter been recalled?
The hazard with Beikell USB Plug Charger, 4-Port USB Wall Charger Power Adapter is electric shock: it does not meet the safety requirements that keep live parts away from fingers. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
Compare the model and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it now and put it away where nobody will plug it back in. Do not open it up or try to repair it yourself.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
Where was Beikell USB Plug Charger, 4-Port USB Wall Charger Power Adapter sold?
The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.
