Product recallOPSS
WSCSR Phone Charging Plug MFi recalled over an electric shock risk
Product recall for WSCSR Phone Charging Plug MFi sold via Amazon presenting a high risk of electric shock.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
WSCSR Phone Charging Plug MFi
- Item or listing codeOn the box, the label, or the order page where you bought it.
- B08CS1W9BX
What to do now
An electrical fault in the design or build of WSCSR Phone Charging Plug MFi means it could shock the person using it.
- Switch it off at the wall and unplug it. Do not use it again, even briefly.
- Do not attempt a home repair or a different plug.
- Contact WSCSR or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2208-0216). Quoted as issued.
Summary
Product recall for WSCSR Phone Charging Plug MFi sold via Amazon presenting a high risk of electric shock.
The risk
The product presents a high risk of electric shock as there is inadequate creepage and clearance, and potential access to live parts. Electrical insulation between mains/accessible parts may degrade over time due to this inadequate creepage & clearance. There is no insulation under the USB socket where the live conductor runs, and the transformer does not use triple insulated wire.
The product does not comply with the Electrical Equipment (Safety) Regulations 2016.
Action taken
The product has been recalled from end users. The listing has been removed from the online marketplace (Amazon).
Advice to consumers
OPSS is requiring the recall of the product from end users.
The listing has been removed from the online marketplace (Amazon).
Additional information
PSD case number: 2208-0216
Notified by: Office for Product Safety and Standards
Product description
2 white charger plugs and 2 white and silver charging cables
Open the OPSS notice
Questions
Why has WSCSR Phone Charging Plug MFi been recalled?
An electrical fault in the design or build of WSCSR Phone Charging Plug MFi means it could shock the person using it. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
Where was WSCSR Phone Charging Plug MFi sold?
The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.
