Product safety reportOPSS
BendPak XPR-9 Series Two-Post Lifts safety warning over an injury risk
Product safety report for BendPak XPR-9 Series Two-Post Lifts presenting a serious risk of injuries.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
BendPak XPR-9 Series Two-Post Lifts
- ModelOn the rating label, base, back or box.
- XPR-9
What to do now
BendPak XPR-9 Series Two-Post Lifts has been reported because it could hurt the person using it.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.
Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
From the official notice
Published by the Office for Product Safety and Standards (2304-0136). Quoted as issued.
Summary
Product safety report for BendPak XPR-9 Series Two-Post Lifts presenting a serious risk of injuries.
The risk
The lifts present a serious risk of the vehicle falling from the lift with the potential of causing death or serious injury through the following issues:
The lifts may have been supplied with a mixture of bolts marked as grade 4.8 and 8.8 to secure the arm restraint mechanism. The bolts marked as 4.8 are not of adequate strength.
Bolts marked as grade 8.8 may be of insufficient strength to meet the standard for grade 8.8 bolts.
The safety and strength of the arm restraint mechanism relies on the 8.8 bolts being tightened to the correct torque. There is a lack of safety critical instructions regarding the appropriate torque required to ensure adequate strength.
Affected lifts do not satisfy the requirements of the Supply of Machinery (Safety) Regulations 2008.
For lifts manufactured between January 2010 and January 2014 please refer to existing HSE Safety Bulletin www.hse.gov.uk/safetybulletins/bendpak-two-post-vehicle-lifts.htm
For lifts manufactured after 2014 a HSE Safety Bulletin is being issued. Please refer to the HSE website www.hse.gov.uk/safetybulletins/index.htm
Action taken
Users are asked to check whether their products are affected, and follow the instructions set out below.
Advice to consumers
For lifts manufactured between January 2010 and January 2014 please refer to existing HSE Safety Bulletin www.hse.gov.uk/safetybulletins/bendpak-two-post-vehicle-lifts.htm , or manufacturer issued Technical Service Bulletin 42-102017. The manufacturer has made available replacement parts.
For lifts manufactured after 2014 the manufacturer has been notified of requirement to contact persons supplied to provide updated user instructions and have withdrawn affected products from the GB market.
Users should check any Bendpak two-post vehicle lift in the XPR range to ensure that it has the correct grade of bolt (8.8) securing the arm restraint gear mechanism and that it is tightened to the appropriate torque. If manufactured prior to January 2014 users should also check the design of the gear ring in line with HSE Safety Bulletin www.hse.gov.uk/safetybulletins/bendpak-two-post-vehicle-lifts.htm . Users should not use the vehicle lift if any of the issues are identified. Please contact your supplier for more information about the action to take if affected.
Additional information
PSD case number: 2304-0136
Notified by: Health and Safety Executive Product Safety and Market Surveillance Unit
Product description
BendPak XPR-9 series of two-post vehicle lifts
Open the OPSS notice
Questions
Why has BendPak XPR-9 Series Two-Post Lifts been reported?
BendPak XPR-9 Series Two-Post Lifts has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
