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Product recallOPSS

BERGAMONT Grandurance & Sweep Road Bike recalled over an injury risk

Cuts and injuries

Product Recall for BERGAMONT Grandurance & Sweep Road Bike presenting a risk of injuries.

  • BERGAMONT Grandurance & Sweep Road Bike: photo 1 of 3 from the OPSS notice of 4 May 2023
    Product image from the OPSS safety notice
  • BERGAMONT Grandurance & Sweep Road Bike: photo 2 of 3 from the OPSS notice of 4 May 2023
  • BERGAMONT Grandurance & Sweep Road Bike: photo 3 of 3 from the OPSS notice of 4 May 2023

Check your product

Only products that match these details are covered. Have your pack in front of you.

19 identifiers listed for this notice.

  • BERGAMONT Grandurance & Sweep Road Bike (2)

    Item or listing codeOn the box, the label, or the order page where you bought it.
    • 275545
    • 275546
    • 275549
    • 275550
    • 281037
    • 281038
    • 281075
    • 281076
    • 281077
    • 281078
    • 286810
    • 286811
    • 286812
    • 286813
    • 286814
    • 286815
    • 277445
    • 291700
    • 291699

What to do now

The risk with BERGAMONT Grandurance & Sweep Road Bike is physical injury.

  1. Put it out of use now.
  2. Check whether the notice offers a repair or replacement part before you discard it.
  3. Follow the corrective action in the notice: a refund, repair or replacement from the business.
  4. If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.

Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

Refunds, repairs and replacements

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.

If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2304-0139). Quoted as issued.

Summary

Product Recall for BERGAMONT Grandurance & Sweep Road Bike presenting a risk of injuries.

The risk

The product presents a risk of injuries as the front fender bracket can break without warning causing a blockage of the front wheel. This can lead to a fall of the cyclist.

The product does not meet the requirements of the General Product Safety Regulations 2005.

Action taken

The product has been recalled from end users.

Advice to consumers

Recall of the product from end users. For further information, please access the Bergamont recall site here: https://www.bergamont.com/global/en/company/safety-and-recalls

Additional information

PSD case number: 2304-0139

Notified by: Office for Product Safety and Standards

Product description

The BERGAMONT Grandurance and Sweep are light alloy road bikes

Open the OPSS notice

Questions

Why has BERGAMONT Grandurance & Sweep Road Bike been recalled?

The risk with BERGAMONT Grandurance & Sweep Road Bike is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

How do I know if my product is affected?

Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.

Can I get a refund or a repair?

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

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