Product safety reportOPSS
Homidec Telescopic Ladder safety warning over an injury risk
Product Safety Report for Homidec Telescopic Ladder presenting a serious risk of injuries.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Homidec Telescopic Ladder
- Item or listing codeOn the box, the label, or the order page where you bought it.
- X001HQ5ZAL
What to do now
Homidec Telescopic Ladder has been reported because it could hurt the person using it.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.
Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
From the official notice
Published by the Office for Product Safety and Standards (2304-0075). Quoted as issued.
Summary
Product Safety Report for Homidec Telescopic Ladder presenting a serious risk of injuries.
The risk
The product presents a serious risk of injuries as when tested, the product could not hold the claimed 150kg weight without collapsing. If this were to occur when in use by the consumer, it could cause serious injury from falling from the full extended height of the product. The ladder allows different distances between rungs in position of use. Rung sections can be stored in any position leading to inconsistent spacing and by design there is no feature to prevent crushing of fingers.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The import has been rejected at the border
Advice to consumers
The import has been rejected at the border.
Additional information
PSD case number: 2304-0075
Notified by: Local Authority Trading Standards
Product description
Aluminium telescopic ladder
Open the OPSS notice
Questions
Why has Homidec Telescopic Ladder been reported?
Homidec Telescopic Ladder has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
