Product recallOPSS
Brompton Electric Bikes recalled over an injury risk
Product recall for Brompton Electric Bikes presenting a risk of injuries.
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Brompton Electric Bikes
- Serial numberOn the rating label or a sticker on the product.
- Products with serial numbers less than 2111030089
What to do now
The risk with Brompton Electric Bikes is physical injury.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- Follow the corrective action in the notice: a refund, repair or replacement from the business.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2203-0521). Quoted as issued.
Summary
Product recall for Brompton Electric Bikes presenting a risk of injuries.
The risk
The product presents a risk of injuries as it has been identified that if an object of a certain size becomes trapped between the bike’s mudguard stay and tyre, it can result in the mudguard getting caught on the tyre and the bike’s
wheel rotation becoming inhibited or stopping suddenly. If this happens, it is possible for the rider to fall and injure themselves.
The product does not meet the requirements of the Supply of Machinery Regulations 2008.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users. For further information on
the recall, please access the following link: https://www.brompton.com/electric-upgrades .
Additional information
PSD case number: 2203-0521
Notified by: Office for Product Safety and Standards
Product description
Electric folding bicycle. This corrective action applies to products which haven’t already had a new mudguard stay fitted as part of the Brompton Electric Upgrades Programme.
Open the OPSS notice
Questions
Why has Brompton Electric Bikes been recalled?
The risk with Brompton Electric Bikes is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the serial number on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
