Product recallOPSS
Sirrus and Sirrus X Bicycle Crank recalled over an injury risk
Product recall for Sirrus and Sirrus X Bicycle Crank presenting a risk of injuries.
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Sirrus and Sirrus X Bicycle Crank
- ModelOn the rating label, base, back or box.
- 2019-Sirrus Sport (all models) 2019 Sirrus X; 2020-Sirrus 3.0, 4.0; 2020-Sirrus X 3.0, 4.0 and 5.0; 2021-2022- Sirrus X 3.0 and 4.0
What to do now
Sirrus and Sirrus X Bicycle Crank has been reported because it could hurt the person using it.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- Contact the business or the shop you bought it from to arrange the remedy set out in the notice.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2203-0450). Quoted as issued.
Summary
Product recall for Sirrus and Sirrus X Bicycle Crank presenting a risk of injuries.
The risk
The product presents a risk of injuries as cranks may not have been installed to factory specification. A rider may lose control and fall if the non-drive side crank arm disengages during riding.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The product has been recalled from end users. (For more information, see link below)
Advice to consumers
The product has been recalled from end users. For more information, please see https://www.specialized.com/gb/en/safety-notices .
Additional information
PSD case number: 2203-0450
Notified by: Local Authority Trading Standards
Product description
Identified models have two-piece slotted cranks
Open the OPSS notice
Questions
Why has Sirrus and Sirrus X Bicycle Crank been recalled?
Sirrus and Sirrus X Bicycle Crank has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
