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Product recallOPSS

Petzl Trac Club Pulley recalled over an injury risk

Cuts and injuries

Product recall for Petzl Trac Club Pulley presenting a risk of injuries.

  • Petzl Trac Club Pulley: photo 1 of 2 from the OPSS notice of 1 Apr 2022
    Product image from the OPSS safety notice
  • Petzl Trac Club Pulley: photo 2 of 2 from the OPSS notice of 1 Apr 2022

Check your product

Only products that match these details are covered. Have your pack in front of you.

2 identifiers listed for this notice.

  • Petzl Trac Club Pulley

    ModelOn the rating label, base, back or box.
    • PO23AB00
    • PO23AB01

What to do now

Petzl Trac Club Pulley could cause injury, for example from sharp edges, parts breaking, or the product failing in use.

  1. Stop using it.
  2. Read the corrective action below: some notices offer a fix rather than a return.
  3. Use the contact details in the official notice to arrange a refund, repair or replacement.
  4. Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.

Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

Refunds, repairs and replacements

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.

Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

From the official notice

Published by the Office for Product Safety and Standards (2203-0370). Quoted as issued.

Summary

Product recall for Petzl Trac Club Pulley presenting a risk of injuries.

The risk

The product presents a risk of injuries due to a risk of breakage that could cause a user to fall.

The product does not meet the requirements of the Personal Protective Equipment (Enforcement) Regulations 2018.

Action taken

The product has been recalled from end users. (For more information, see link below)

Advice to consumers

The product has been recalled from end users. For more information, please see https://www.petzl.com/INT/en/Operators/recalls/2022-3-22/Product-recall–TRAC-CLUB-trolley .

Additional information

PSD case number: 2203-0370

Notified by: Local Authority Trading Standards

Product description

Black and silver trac pulley with an orange plastic attachment

Open the OPSS notice

Questions

Why has Petzl Trac Club Pulley been recalled?

Petzl Trac Club Pulley could cause injury, for example from sharp edges, parts breaking, or the product failing in use. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

How do I know if my product is affected?

Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Stop using it. Read the corrective action below: some notices offer a fix rather than a return.

Can I get a refund or a repair?

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

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