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Product safety reportOPSS

Carbo Bright Abo Alabed Wood Coal safety warning over harmful chemicals

Harmful chemicalsSerious risk

Product Safety Report for Carbo Bright Abo Alabed Wood Coal presenting a serious chemical risk.

What to do now

Carbo Bright Abo Alabed Wood Coal contains a chemical that is restricted or banned in products like this.

  1. Stop using it, and take it off children straight away.
  2. Wash your hands and any skin that has been in contact with it.
  3. Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
  4. If you cannot reach the seller, Trading Standards can be told through Citizens Advice.

Why it matters. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.

If someone has been hurt

Look out for

  • skin redness, itching or a rash where it touched

Get help urgently

  • if a child has chewed or swallowed part of it and is unwell, contact NHS 111 or your GP

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.

If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2408-0069). Quoted as issued.

Summary

Product Safety Report for Carbo Bright Abo Alabed Wood Coal presenting a serious chemical risk.

The risk

This product presents a serious risk due to the potential for carbon monoxide poisoning. If the product is burned inside for a sufficient period of time, the product will begin to create carbon monoxide which will then lead the consumer to succumb to carbon monoxide poisoning, possibly leading to death. There was a lack of labelling or safety information available to warn the consumer of risks.

This product does not meet the requirements of the General Product Safety Regulations 2005.

Action taken

The products have been withdrawn from sale.

Advice to consumers

The products have been withdrawn from sale.

Additional information

PSD case number: 2408-0069

Notified by: Local Authority Trading Standards

Product description

Orange packaging with male smoking shisha pipe containing wood coal bricks, intended for use outside but no labelling or description for use.

Open the OPSS notice

Questions

Why has Carbo Bright Abo Alabed Wood Coal been reported?

Carbo Bright Abo Alabed Wood Coal contains a chemical that is restricted or banned in products like this. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.

How do I know if my product is affected?

The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.

What should I do now?

Stop using it, and take it off children straight away. Wash your hands and any skin that has been in contact with it.

Can I get a refund or a repair?

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

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