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Product safety reportOPSS

Di Ling Pai Pearl Moth Balls safety warning over harmful chemicals

Harmful chemicalsSerious risk

Product Safety Report for Di Ling Pai Pearl Moth Balls presenting a serious chemical risk.

  • Di Ling Pai Pearl Moth Balls: photo 1 of 2 from the OPSS notice of 13 Sep 2024
    Product image from the OPSS safety notice
  • Di Ling Pai Pearl Moth Balls: photo 2 of 2 from the OPSS notice of 13 Sep 2024

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • Di Ling Pai Pearl Moth Balls

    BarcodeThe long number printed under the barcode.
    • 6931767501254

What to do now

The problem with Di Ling Pai Pearl Moth Balls is chemical: it contains something that should not be there at that level.

  1. Stop using it, and take it off children straight away.
  2. Wash your hands and any skin that has been in contact with it.
  3. The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
  4. If you cannot reach the seller, Trading Standards can be told through Citizens Advice.

Why it matters. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.

If someone has been hurt

Look out for

  • skin redness, itching or a rash where it touched

Get help urgently

  • if a child has chewed or swallowed part of it and is unwell, contact NHS 111 or your GP

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.

Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

From the official notice

Published by the Office for Product Safety and Standards (2405-0017). Quoted as issued.

Summary

Product Safety Report for Di Ling Pai Pearl Moth Balls presenting a serious chemical risk.

The risk

The product presents a serious chemical risk as it contains naphthalene which is a banned, carcinogenic substance. Ingestion or inhalation of the chemical can cause irreversible damage to internal organs.

Further information regarding naphthalene can be found on Gov.uk at the following link: https://www.gov.uk/government/publications/naphthalene-properties-incident-management-and-toxicology/naphthalene-general-information

The product does not meet the requirements of the Registration, Evaluation, Authorisation & restriction of Chemicals (REACH) Enforcement Regulations 2008.

Action taken

The products have been seized and destroyed.

Advice to consumers

The products have been seized and destroyed.

Additional information

PSD number: 2405-0017

Notified by: Local Authority Trading Standards

Product description

White balls used for moths. 200g.

Open the OPSS notice

Questions

Why has Di Ling Pai Pearl Moth Balls been reported?

The problem with Di Ling Pai Pearl Moth Balls is chemical: it contains something that should not be there at that level. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.

How do I know if my product is affected?

Compare the barcode on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Stop using it, and take it off children straight away. Wash your hands and any skin that has been in contact with it.

Can I get a refund or a repair?

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

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