Product recallOPSS
CAZ Upholstered Sofas and Chairs recalled over a fire risk
Product recall for CAZ upholstered sofas and chairs presenting a high risk of fire.
Product image from the OPSS safety notice 
What to do now
CAZ Upholstered Sofas and Chairs has been flagged because it could start a fire in the home.
- Unplug it and do not charge it again.
- Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
- Contact the business or the shop you bought it from to arrange the remedy set out in the notice.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2212-0038). Quoted as issued.
Summary
Product recall for CAZ upholstered sofas and chairs presenting a high risk of fire.
The risk
The product has been identified as presenting a high risk of fire as the foam and covers fail to meet the requirements of the relevant standard BS5852. If the cover or filling of the sofa or chair came into contact with a naked flame, it would catch fire and continue to flame.
The product does not meet the requirements of the Furniture and Furnishings (Fire) (Safety) Regulations 1988.
Action taken
The product is subject to a recall. As the company is in administration, consumers who have affected products will be contacted by the administrator with further details.
Advice to consumers
The product is subject to a recall. As the company is in administration, consumers who have affected products will be contacted by the administrator with further details.
Additional information
PSD case number: 2212-0038
Notified by: Local Authority Trading Standards
Product description
Various styles of upholstered sofas and chairs
Open the OPSS notice
Questions
Why has CAZ Upholstered Sofas and Chairs been recalled?
CAZ Upholstered Sofas and Chairs has been flagged because it could start a fire in the home. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
