Product recallOPSS
Clinisan Bodywash recalled over microbial contamination
Product Recall for Clinisan Bodywash presenting a risk of microbiological contamination.
Check your product
Only products that match these details are covered. Have your pack in front of you.
3 identifiers listed for this notice.
Clinisan Bodywash
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- All ‘in date’ batches are affected by the safety issue.
- Item or listing codeOn the box, the label, or the order page where you bought it.
- SBA500 (500ml)
- SBA250 (250ml)
What to do now
Tests found microorganisms in Clinisan Bodywash that should not be there.
- Do not use any more of it.
- Keep it away from cuts, eyes and anyone who is unwell.
- Contact Clinisan or the shop you bought it from to arrange the remedy set out in the notice.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Contaminated cosmetics and household products can cause skin, eye and other infections, especially in people with weakened immune systems or broken skin.
If someone has been hurt
Look out for
- redness, swelling or soreness where it was used
- eye irritation
Get help urgently
- signs of infection with a high temperature — speak to your GP or NHS 111
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2311-0232). Quoted as issued.
Summary
Product Recall for Clinisan Bodywash presenting a risk of microbiological contamination.
The risk
The product presents a risk of microbiological contamination due to the detection of P fluorescens. This bacterium is not known to cause infections in humans, however immunocompromised users are at increased risk of severe adverse reaction to the contaminated product.
The product does not meet the requirements of the Regulation (EC) 1223/2009 and the Cosmetic Products Enforcement Regulations 2013.
Action taken
The product has been recalled from end users. Individuals in possession of affected batches must cease use and quarantine the product as soon as possible.
Advice to consumers
The product has been recalled from end users.
If you have been supplied with an ‘in-date’ batch of the products listed, please cease use and quarantine as soon as possible and contact Vernacare or your distributor for information on next steps.
Additional information is available on the Vernacare website at: https://vernacare.com/blog/vernacare-issues-voluntary-recall-across-clinisan
Additional information
PSD case number: 2311-0232
Notified by: Local Authority Trading Standards
Product description
250ml and 500ml bottles of bodywash. Combining a shampoo, bodywash and foam bath all in one.
Open the OPSS notice
Questions
Why has Clinisan Bodywash been recalled?
Tests found microorganisms in Clinisan Bodywash that should not be there. Contaminated cosmetics and household products can cause skin, eye and other infections, especially in people with weakened immune systems or broken skin.
How do I know if my product is affected?
Compare the batch code and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Do not use any more of it. Keep it away from cuts, eyes and anyone who is unwell.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
