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Product recallOPSS

Swirl Plus 500ml and 30ml Mouthwash recalled over microbial contamination

Microbial contamination

Product Recall for Swirl Plus 500ml and 30ml Mouthwash presenting a microbiological risk.

  • Swirl Plus 500ml and 30ml Mouthwash: photo from the OPSS notice of 28 Dec 2023
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

41 identifiers listed for this notice.

  • Swirl Plus 500ml and 30ml Mouthwash

    Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
    • 94292
    • 22146M
    • 22151M
    • 22317
    • 5111
    • 5115
    • 5116
    • 5117
    • 5118
    • 5122
    • 5123
    • 5124
    • 5125
    • 5126
    • 5152
    • 5153
    • 5154
    • 5154A
    • 5155
    • L5155
    • 5162
    • 5163
    • 5164
    • 5165
    • 5166
    • 5167
    • 5224
    • 5225
    • 5226
    • 5228
    • 5230
    • 5229
    • 23122M
    • 23123M
    • 23144M
    • 23145M
    • 23150M
    • 23152M
    • 23153M
    • 23154M
    • 23161M

What to do now

Swirl Plus 500ml and 30ml Mouthwash has been found to contain bacteria or other microbes.

  1. Stop using it.
  2. Do not apply it to broken skin or near the eyes.
  3. Use the contact details in the official notice to arrange a refund, repair or replacement.
  4. Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.

Why it matters. Contaminated cosmetics and household products can cause skin, eye and other infections, especially in people with weakened immune systems or broken skin.

If someone has been hurt

Look out for

  • redness, swelling or soreness where it was used
  • eye irritation

Get help urgently

  • signs of infection with a high temperature — speak to your GP or NHS 111

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.

Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

From the official notice

Published by the Office for Product Safety and Standards (2312-0087). Quoted as issued.

Summary

Product Recall for Swirl Plus 500ml and 30ml Mouthwash presenting a microbiological risk.

The risk

Several batches have been identified as presenting a microbiological risk as they contain a high count of aerobic mesophilic microorganisms. Further investigation indicated that the high count was due to the presence of an unidentified pseudomonas species.

The product does not meet the requirements of Regulation (EC) 1223/2009 or the Cosmetic Products Enforcement Regulations 2013.

Action taken

The product has been recalled from end users.

Advice to consumers

The product has been recalled from end users.

Affected distributors and end users have been notified directly and advised to return any affected batches.

Additional information

PSD case number: 2312-0087

Notified by: Local Authority Trading Standards

Product description

Blue mouthwash in a 500ml or 30ml clear plastic bottle with white lid. Designed for orthodontic use.

Open the OPSS notice

Questions

Why has Swirl Plus 500ml and 30ml Mouthwash been recalled?

Swirl Plus 500ml and 30ml Mouthwash has been found to contain bacteria or other microbes. Contaminated cosmetics and household products can cause skin, eye and other infections, especially in people with weakened immune systems or broken skin.

How do I know if my product is affected?

Compare the batch code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Stop using it. Do not apply it to broken skin or near the eyes.

Can I get a refund or a repair?

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

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