Product recallOPSS
Colson X-Cel Limited - BHSX Ball Valves recalled over an injury risk
Product Recall for Colson X-Cel Limited - BHSX Ball Valves presenting a risk of injuries.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
A range of industrial ball valves.
- Sold betweenCompare with your receipt or order date.
- January 2024 to September 2024.
What to do now
Colson X-Cel Limited - BHSX Ball Valves has been reported because it could hurt the person using it.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- Contact Colson X-Cel Limited or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2411-0125). Quoted as issued.
Summary
Product Recall for Colson X-Cel Limited - BHSX Ball Valves presenting a risk of injuries.
The risk
These valves have the potential to encounter functional impairment when operated with gaseous media at pressures thresholds higher than 1,000 psi.
The affected products do not meet the requirements of the Pressure Equipment (Safety) Regulations 2016.
Action taken
The product has been recalled from end users.
Advice to consumers
Recall of the product from end users.
Colson X Cel Limited (Manufacturer) has stopped shipping the affected valves and issued a product recall.
For further details, please access the Colson X Cel recall page at the following link: https://www.colsonx-cel.com/safety-notice-product-recall
Additional information
PSD case number: 2411-0125
Notified by: Health and Safety Executive
Product description
A range of industrial ball valves.
Open the OPSS notice
Questions
Why has Colson X-Cel Limited - BHSX Ball Valves been recalled?
Colson X-Cel Limited - BHSX Ball Valves has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
