Product safety reportOPSS
Crystal Mud Sponge Water Beads safety warning over an injury risk
Product Safety Report for Crystal Mud Sponge Water Beads presenting a serious risk of injuries and asphyxiation.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Crystal Mud Sponge Water Beads
- Item or listing codeOn the box, the label, or the order page where you bought it.
- 8799083463308
What to do now
Crystal Mud Sponge Water Beads has been reported because it could hurt the person using it.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.
Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
From the official notice
Published by the Office for Product Safety and Standards (2508-0085). Quoted as issued.
Summary
Product Safety Report for Crystal Mud Sponge Water Beads presenting a serious risk of injuries and asphyxiation.
The risk
The product presents a serious risk of injuries and asphyxiation. If the product is swallowed in its hydrated form, it can block a young child’s airway.
OPSS has published a Product Safety Alert for water beads, which can be accessed at: https://www.gov.uk/product-safety-alerts-reports-recalls/product-safety-alert-water-beads-psa7.
The product does not meet the requirements of the Toys (Safety) Regulations 2011.
Action taken
The listing has been removed by the online marketplace (Vicedeal).
Advice to consumers
The product is no longer available for sale.
Owners should stop using the product immediately and keep it out of the reach of children. Contact the distributor you purchased from to request redress.
Additional information
PSD notification number: 2508-0085
Notified by: Office for Product Safety and Standards
Product description
Water beads sold in clear plastic packets.
Open the OPSS notice
Questions
Why has Crystal Mud Sponge Water Beads been reported?
Crystal Mud Sponge Water Beads has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
