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Vehicle recallDVSA

Daimler Actros 963 and Arocs 964 recalled over a safety defect

Vehicle defect

On affected vehicles the threaded connections of the oil pressure line in OM471 engines with HP turbocharger may leak.

Check your product

Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.

2 identifiers listed for this notice.

  • Actros 963

    Build datesThe build or first registration date is on the V5C.
    • 11/11/2022 – 07/11/2023
    Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
    • SRL231201 OM471-TURB
  • Arocs 964

    Build dates
    • 11/11/2022 – 07/11/2023
    Manufacturer reference
    • SRL231201 OM471-TURB

What to do now

The manufacturer has launched a safety recall for Daimler Actros 963 and Arocs 964.

  1. Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
  2. Contact a franchised dealer to book the free repair.
  3. Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.

Why it matters. Manufacturers must report safety defects to the DVSA and contact registered keepers of affected vehicles.

Repairs and costs

You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number.

If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.

From the official notice

Published by the Driver and Vehicle Standards Agency (R/2023/362). Quoted as issued.

Summary

On affected vehicles the threaded connections of the oil pressure line in OM471 engines with HP turbocharger may leak.

Defect

On affected vehicles the threaded connections of the oil pressure line in OM471 engines with HP turbocharger may leak.

Remedy

Retighten the threaded connections on affected vehicles.

Models

Actros 963, Arocs 964

Open the DVSA notice

Questions

Why are Daimler Actros 963 and Arocs 964 being recalled?

The manufacturer has launched a safety recall for Daimler Actros 963 and Arocs 964. Manufacturers must report safety defects to the DVSA and contact registered keepers of affected vehicles.

How do I know if my vehicle is affected?

Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.

What should I do now?

Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.

Will the repair cost anything?

You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number. If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.

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