Vehicle recallDVSA
Daimler Actros 963, Arocs 964 and eACTROS 983 recalled over a steering defect
On certain vehicles the lock-up value of the torque on one of the four screws on the stabilizer of the trailing axle which amplifies the effect of the stabilizer link installed as standard on back-heavy vehicles may be undershot.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
3 identifiers listed for this notice.
Actros 963
- Build datesThe build or first registration date is on the V5C.
- 20/07/2023 – 01/08/2023
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- SRL240201 - STABI-ACHS
Arocs 964
- Build dates
- 20/07/2023 – 01/08/2023
- Manufacturer reference
- SRL240201 - STABI-ACHS
eACTROS 983
- Build dates
- 20/07/2023 – 01/08/2023
- Manufacturer reference
- SRL240201 - STABI-ACHS
What to do now
Steering or suspension parts on affected Daimler Actros 963, Arocs 964 and eACTROS 983 may fail.
- Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
- Contact a franchised dealer to book the free repair.
- Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.
Why it matters. A failure in steering or suspension can lead to loss of control.
Repairs and costs
Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty.
If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2024/126). Quoted as issued.
Summary
On certain vehicles the lock-up value of the torque on one of the four screws on the stabilizer of the trailing axle which amplifies the effect of the stabilizer link installed as standard on back-heavy vehicles may be undershot.
Defect
On certain vehicles the lock-up value of the torque on one of the four screws on the stabilizer of the trailing axle which amplifies the effect of the stabilizer link installed as standard on back-heavy vehicles may be undershot.
Remedy
Check and correct the lock-up value of the tightening torque of the screw on the stabilizer of the trailing axle as a precautionary measure.
Models
Actros 963, Arocs 964, eACTROS 983
Open the DVSA notice
Questions
Why are Daimler Actros 963, Arocs 964 and eACTROS 983 being recalled?
Steering or suspension parts on affected Daimler Actros 963, Arocs 964 and eACTROS 983 may fail. A failure in steering or suspension can lead to loss of control.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.
Will the repair cost anything?
Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty. If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.