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Product safety reportOPSS

Earthsound Plush Bear safety warning over a strangulation risk

StrangulationSerious risk

Product Safety Report for Earthsound Plush Bear presenting a serious risk of strangulation.

Remove it from the child or the child’s space straight away.

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • Earthsound Plush Bear

    ModelOn the rating label, base, back or box.
    • 2236511

What to do now

Cords or loops on Earthsound Plush Bear are long enough to catch around a child’s neck.

  1. Remove it from the child or the child’s space straight away.
  2. If the notice allows, remove the cord or drawstring completely before any further use.
  3. The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
  4. Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.

Why it matters. Drawstrings, cords and straps can snag on play equipment, cots or furniture. Strangulation happens quickly and silently.

If someone has been hurt

Get help urgently

  • a child who has been caught by the neck, even if they seem fine afterwards — call 999 or go to A&E

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.

Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

From the official notice

Published by the Office for Product Safety and Standards (2510-0212). Quoted as issued.

Summary

Product Safety Report for Earthsound Plush Bear presenting a serious risk of strangulation.

The risk

The bear features a decorative bow tie with ribbon strands exceeding safe length thresholds for children’s products. The elongated ribbon poses a serious risk of strangulation, particularly for infants and young children, due to potential entanglement around the neck during play, sleep, or accidental wrapping.

This product does not meet the requirements of the Toys (Safety) Regulations 2011.

Action taken

The import has been rejected at the border and destroyed.

Advice to consumers

The import has been rejected at the border and destroyed.

Additional information

PSD notification number: 2510-0212

Notified by: Local Authority Trading Standards

Product description

A plush toy bear with neck scarf.

Open the OPSS notice

Questions

Why has Earthsound Plush Bear been reported?

Cords or loops on Earthsound Plush Bear are long enough to catch around a child’s neck. Drawstrings, cords and straps can snag on play equipment, cots or furniture. Strangulation happens quickly and silently.

How do I know if my product is affected?

Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Remove it from the child or the child’s space straight away. If the notice allows, remove the cord or drawstring completely before any further use.

Can I get a refund or a repair?

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

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