Product safety reportOPSS
ORTONES Wheelchair and Geriatric Arm Chair Lap Belt sold on Amazon safety warning over a strangulation risk
Product Safety Report for ORTONES Wheelchair and Geriatric Armchair Lap Belt presenting a risk of strangulation.
Take it off the child, or remove it from the cot or room, now.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
ORTONES Wheelchair and Geriatric Arm Chair Lap Belt sold on Amazon
- ModelOn the rating label, base, back or box.
- D2100
What to do now
The hazard with ORTONES Wheelchair and Geriatric Arm Chair Lap Belt sold on Amazon is strangulation.
- Take it off the child, or remove it from the cot or room, now.
- Do not tie the cord up out of the way; remove it or stop using the item.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Drawstrings, cords and straps can snag on play equipment, cots or furniture. Strangulation happens quickly and silently.
If someone has been hurt
Get help urgently
- a child who has been caught by the neck, even if they seem fine afterwards — call 999 or go to A&E
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2510-0031). Quoted as issued.
Summary
Product Safety Report for ORTONES Wheelchair and Geriatric Armchair Lap Belt presenting a risk of strangulation.
The risk
The product presents a risk of strangulation. A vulnerable individual may slide downward in a wheelchair or armchair while restrained by the lap belt, causing the belt to shift and constrict the neck.
Without proper fitting, supervision or training, this can result in positional asphyxiation, strangulation, or falling from the seat and becoming injured, particularly if the user is unattended and/or unable to self-rescue.
The Medicines and Healthcare products Regulatory Agency (MHRA) previously issued an Alert for this type of product, which contains further information on actions that should be taken: Medical Device Alert
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The product has been withdrawn from the UK market and warnings issued to consumers.
Advice to consumers
The product has been withdrawn from the UK market by the manufacturer. An updated instruction manual has been issued to consumers, warning of the risks presented by the product.
Owners of the ORTONES belt are advised by the manufacturer to ensure that the belt should be used only under the supervision or prescription of a health professional or specialist technician. The manufacturer warns that the product is not suitable for users who do not have good body control when seated, and that a health care professional should be consulted before using the belt if the owner has respiratory or cardiac problems.
OPSS advises that owners of similar products ensure that they can be safely used in accordance with the manufacturer’s instructions, under the appropriate supervision and prescription of a health care professional.
Additional information
PSD notification number: 2510-0031
Notified by: Office for Product Safety and Standards
Product description
Abdominal fabric belt designed to provide support to users of a wheelchair, geriatric chair or armchair.
Open the OPSS notice
Questions
Why has ORTONES Wheelchair and Geriatric Arm Chair Lap Belt sold on Amazon been reported?
The hazard with ORTONES Wheelchair and Geriatric Arm Chair Lap Belt sold on Amazon is strangulation. Drawstrings, cords and straps can snag on play equipment, cots or furniture. Strangulation happens quickly and silently.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Take it off the child, or remove it from the cot or room, now. Do not tie the cord up out of the way; remove it or stop using the item.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
Where was ORTONES Wheelchair and Geriatric Arm Chair Lap Belt sold on Amazon sold?
The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.
