Product recallOPSS
Elements scented candles - Fire, Water, Earth & Air recalled over a fire risk
Product recall for Fire, Water, Earth & Air 'Elements' scented candles presenting a risk of fire.
Check your product
Only products that match these details are covered. Have your pack in front of you.
5 identifiers listed for this notice.
Elements scented candles - Fire, Water, Earth & Air
- BarcodeThe long number printed under the barcode.
- 5010525155951
- 5010525155975
- 5010525155944
- 5010525155968
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- 21132
What to do now
Elements scented candles - Fire, Water, Earth & Air has been flagged because it could start a fire in the home.
- Unplug it and do not charge it again.
- Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
- Contact the business or the shop you bought it from to arrange the remedy set out in the notice.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2203-0255). Quoted as issued.
Summary
Product recall for Fire, Water, Earth & Air 'Elements' scented candles presenting a risk of fire.
The risk
Morrisons is recalling these products because there is a risk that some of these candles may burn in an uncontrolled manner presenting a fire risk.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The product has been recalled from end users.
Advice to consumers
Recall of product from end users. Morrisons state that if you have purchased one of these candles, do not burn it and return it to your nearest Morrisons store for a full refund. They don’t need a receipt. For further information visit https://my.morrisons.com/product-recall .
Additional information
PSD case number: 2203-0255
Notified by: Local Authority Trading Standards
Product description
Scented tin candles in various colours and labelled either “Fire”, “Earth”, “Water” or “Air”.
Open the OPSS notice
Questions
Why has Elements scented candles - Fire, Water, Earth & Air been recalled?
Elements scented candles - Fire, Water, Earth & Air has been flagged because it could start a fire in the home. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the barcode and batch code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
Where was Elements scented candles - Fire, Water, Earth & Air sold?
The notice names Morrisons. Products bought elsewhere are covered too if they match the details listed.
