Product safety reportOPSS
Auopro Cube USB Power Strip with 5 Outlets and 4 USB Ports sold on Amazon safety warning over a fire risk
Product Safety Report for Auopro Cube USB Power Strip with 5 Outlets and 4 USB Ports presenting a serious risk of fire as the internal components were accessed by unscrewing security screws on the outside of the casing.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Auopro Cube USB Power Strip with 5 Outlets and 4 USB Ports sold on Amazon
- ModelOn the rating label, base, back or box.
- TP-VE4U5K
- Item or listing codeOn the box, the label, or the order page where you bought it.
- B08VHR7DNS
What to do now
Auopro Cube USB Power Strip with 5 Outlets and 4 USB Ports could overheat or catch fire.
- Unplug it and do not charge it again.
- Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2202-0434). Quoted as issued.
Summary
Product Safety Report for Auopro Cube USB Power Strip with 5 Outlets and 4 USB Ports presenting a serious risk of fire as the internal components were accessed by unscrewing security screws on the outside of the casing.
The risk
The product presents a serious risk of fire as the internal components were accessed by unscrewing security screws on the outside of the casting. The internal build quality was poor, as the connections to the mains socket outlets were only made using solder, which when used alone is not considered to be a reliable form of connection. Therefore, the earth connection and the two poles were not reliably connected and there are potential hazards of fire/explosion and electric shock.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
We recommend users stop using this product immediately. Contact the distributor you purchased from to request redress. The listing has been removed by the online marketplace (Amazon).
Advice to consumers
We recommend users stop using this product immediately. Contact the distributor you purchased from to request redress.
The listing has been removed by the online marketplace (Amazon).
Additional information
PSD case number: 2202-0434
Notified by: Local Authority Trading Standards
Product description
A white vertical power socket with 5 outlets and 4 USB Ports which is packaged in a buff brown cardboard box.
Open the OPSS notice
Questions
Why has Auopro Cube USB Power Strip with 5 Outlets and 4 USB Ports been reported?
Auopro Cube USB Power Strip with 5 Outlets and 4 USB Ports could overheat or catch fire. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the model and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
Where was Auopro Cube USB Power Strip with 5 Outlets and 4 USB Ports sold?
The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.
