Product recallOPSS
Boxo Blend Rechargeable Portable Blender recalled over a fire risk
Product Safety Report for Boxo Blend Rechargeable Portable Blender presenting a serious risk of fire.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Boxo Blend Rechargeable Portable Blender
- BarcodeThe long number printed under the barcode.
- 5056384032767
What to do now
Boxo Blend Rechargeable Portable Blender has been flagged because it could start a fire in the home.
- Stop using and charging it now, and unplug it.
- Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
- Contact the business or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2201-0454). Quoted as issued.
Summary
Product Safety Report for Boxo Blend Rechargeable Portable Blender presenting a serious risk of fire.
The risk
The product presents a risk of fire as testing of the blender found that some of the cells do not meet the required specification due to low voltages and failure to vent correctly under fault conditions. There was also no thermal protection incorporated into the battery packs and the charging circuit did not detect overvoltage conditions and continued to charge batteries with currents much higher than the rated value.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
Recall of the product from end users. For more information, please see https://www.boxoblend.com/ .
Advice to consumers
The product has been recalled from end users. For further information, please visit the Boxoblend Website .
Additional information
PSD case number: 2201-0454
Notified by: Local Authority Trading Standards
Product description
Portable blender available in colours white, black, pink, and blue
Open the OPSS notice
Questions
Why has Boxo Blend Rechargeable Portable Blender been recalled?
Boxo Blend Rechargeable Portable Blender has been flagged because it could start a fire in the home. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the barcode on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
