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Product safety reportOPSS

EƎMKAY Grey Star Lamp safety warning over a fire risk

Fire or overheatingHigh risk

Product Safety Report for EƎMKAY Grey Star Lamp presenting a high risk of fire.

  • EƎMKAY Grey Star Lamp: photo from the OPSS notice of 21 Jan 2022
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • EƎMKAY Grey Star Lamp

    Item or listing codeOn the box, the label, or the order page where you bought it.
    • GLP-50

What to do now

The risk with EƎMKAY Grey Star Lamp is fire: a fault could cause it to overheat, melt or ignite.

  1. Unplug it and do not charge it again.
  2. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
  3. This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
  4. Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.

Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

If someone has been hurt

Look out for

  • make sure you have working smoke alarms

Get help urgently

  • if it starts to smoke, smell of burning or catch fire, get everyone out and call 999

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.

If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.

From the official notice

Published by the Office for Product Safety and Standards (2108-0388). Quoted as issued.

Summary

Product Safety Report for EƎMKAY Grey Star Lamp presenting a high risk of fire.

The risk

The product has been identified as presenting a high risk of fire as the product possessed insufficient cross-sectional area (0.528mm² as opposed to the minimum permissible cross-sectional area of 1.25mm² for products used with 13-amp fuses). When the product is in use, the inadequate cabling may lead to the product overheating and igniting.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Action taken

The product has been destroyed at the border.

Advice to consumers

The product has been destroyed at the border.

Additional information

PSD case number: 2108-0388

Notified by: Local Authority Trading Standards

Product description

Grey lamp shade decorated with white stars and silver base rim, with moulded plug and dual switch.

Open the OPSS notice

Questions

Why has EƎMKAY Grey Star Lamp been reported?

The risk with EƎMKAY Grey Star Lamp is fire: a fault could cause it to overheat, melt or ignite. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

How do I know if my product is affected?

Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.

Can I get a refund or a repair?

Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.

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