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Product safety reportOPSS

Eng Fitness EAGLE E-Bike safety warning over an injury risk

Cuts and injuriesHigh risk

Product Safety Report for Eng Fitness EAGLE E-Bike presenting a high risk of injuries as the maximum speed of the electric motor exceeds 25 km/h using just a thumb throttle.

  • Eng Fitness EAGLE E-Bike: photo from the OPSS notice of 3 Nov 2022
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

2 identifiers listed for this notice.

  • Eng Fitness EAGLE E-Bike

    BarcodeThe long number printed under the barcode.
    • 5060774552766
    Item or listing codeOn the box, the label, or the order page where you bought it.
    • BK16

What to do now

Eng Fitness EAGLE E-Bike has been reported because it could hurt the person using it.

  1. Put it out of use now.
  2. Check whether the notice offers a repair or replacement part before you discard it.
  3. The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
  4. Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.

Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

Getting your money back

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.

Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

From the official notice

Published by the Office for Product Safety and Standards (2210-0088). Quoted as issued.

Summary

Product Safety Report for Eng Fitness EAGLE E-Bike presenting a high risk of injuries as the maximum speed of the electric motor exceeds 25 km/h using just a thumb throttle.

The risk

The product poses a high risk of injuries as the maximum speed of the electric motor exceeds 25 km/h, using only a thumb throttle, which could cause harm to a pedestrian if an accident were to occur. The applicable standard (BS EN 15194:2017) requires that two independent applying actions shall be required to start the electrical assistance mode (e.g. power switch and forward pedalling activation).

The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.

Action taken

Import rejected at the border

Advice to consumers

Import rejected at the border

Additional information

PSD case number: 2210-0088

Notified by: Local Authority Trading Standards

Product description

Electric bicycle with lithium battery

Open the OPSS notice

Questions

Why has Eng Fitness EAGLE E-Bike been reported?

Eng Fitness EAGLE E-Bike has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

How do I know if my product is affected?

Compare the barcode and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.

Can I get a refund or a repair?

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

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