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Product safety reportOPSS

Feet Warmer, FY-HWJB68 sold on Amazon safety warning over a fire risk

Fire or overheatingSerious risk

Product Safety Report for Feet Warmer, FY-HWJB68 presenting a risk of Fire.

  • Feet Warmer, FY-HWJB68 sold on Amazon: photo 1 of 2 from the OPSS notice of 27 Nov 2024
    Product image from the OPSS safety notice
  • Feet Warmer, FY-HWJB68 sold on Amazon: photo 2 of 2 from the OPSS notice of 27 Nov 2024

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • Feet Warmer, FY-HWJB68 sold on Amazon

    ModelOn the rating label, base, back or box.
    • FY-HWJB68

What to do now

Feet Warmer, FY-HWJB68 sold on Amazon has been flagged because it could start a fire in the home.

  1. Stop using and charging it now, and unplug it.
  2. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
  3. The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
  4. If you cannot reach the seller, Trading Standards can be told through Citizens Advice.

Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

If someone has been hurt

Look out for

  • make sure you have working smoke alarms

Get help urgently

  • if it starts to smoke, smell of burning or catch fire, get everyone out and call 999

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.

Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

From the official notice

Published by the Office for Product Safety and Standards (2411-0103). Quoted as issued.

Summary

Product Safety Report for Feet Warmer, FY-HWJB68 presenting a risk of Fire.

The risk

The product presents a serious risk of fire because it is inadequately earthed. The plug is fitted with an ineffective fuse which does not contain a sufficient granular filler to operate as needed. If an electrical fault occurs in the appliance/power supply, the poor-quality fuse will not function as required, potentially causing the product to overheat and ignite. Improvements are also required to marking, labelling and documentation.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc. (Safety) Regulations 1994.

Action taken

The import has been rejected at the border and destroyed.

Advice to consumers

The import has been rejected at the border and destroyed.

Additional information

PSD notification: 2411-0103

Notified by: Local Authority Trading Standards

Product description

An electric foot warming blanket with wall plug and control for timing and temperature.

Open the OPSS notice

Questions

Why has Feet Warmer, FY-HWJB68 sold on Amazon been reported?

Feet Warmer, FY-HWJB68 sold on Amazon has been flagged because it could start a fire in the home. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

How do I know if my product is affected?

Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.

Can I get a refund or a repair?

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

Where was Feet Warmer, FY-HWJB68 sold on Amazon sold?

The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.

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