Product safety reportOPSS
FGWAF Gift Children LED Rechargeable Music Phone sold on Amazon safety warning over a burns risk
Product safety report for FGWAF Gift Children LED Rechargeable Music Phone presenting a medium risk of burns.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
FGWAF Gift Children LED Rechargeable Music Phone sold on Amazon
- Item or listing codeOn the box, the label, or the order page where you bought it.
- B08LVKCB4K
What to do now
The hazard with FGWAF Gift Children LED Rechargeable Music Phone sold on Amazon is heat: surfaces, steam or contents could burn the user.
- Turn it off, unplug it and let it cool before packing it away.
- Keep it out of children’s reach until it has gone back.
- The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Burns from appliances and heating products are common, and children are the most likely to be hurt.
If someone has been hurt
Look out for
- for a burn: cool it under cool or lukewarm running water for 20 minutes and cover it loosely with cling film
Get help urgently
- large or deep burns, burns on the face, hands or genitals, or any burn on a child — go to A&E or call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.
Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
From the official notice
Published by the Office for Product Safety and Standards (2108-0193). Quoted as issued.
Summary
Product safety report for FGWAF Gift Children LED Rechargeable Music Phone presenting a medium risk of burns.
The risk
The product has been identified as presenting a medium risk of burns. The construction of the product is insufficient and, because it is designed for use by young children, it is likely to be dropped or thrown and there is therefore an increased risk of the product short circuiting. A short circuit of the product may result in the surface of the plastic screen of the phone reaching 54.9 degrees Celsius. The child may pick up the phone and burn their hand, face, or ear.
The product does not meet the requirements of the Toys (Safety) Regulations 2011.
Action taken
We recommend users stop using this product immediately. Contact the distributor you purchased from to request redress. The listing has also been removed by the online marketplace (Amazon).
Advice to consumers
We recommend users stop using this product immediately. Contact the distributor you purchased from to request redress. The listing has also been removed by the online marketplace (Amazon).
Additional information
PSD case number: 2108-0193
Notified by: Office for Product Safety and Standards
Product description
A toy rechargeable white electronic toy phone similar in appearance to an iPhone. White colour touch screen.
Open the OPSS notice
Questions
Why has FGWAF Gift Children LED Rechargeable Music Phone sold on Amazon been reported?
The hazard with FGWAF Gift Children LED Rechargeable Music Phone sold on Amazon is heat: surfaces, steam or contents could burn the user. Burns from appliances and heating products are common, and children are the most likely to be hurt.
How do I know if my product is affected?
Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Turn it off, unplug it and let it cool before packing it away. Keep it out of children’s reach until it has gone back.
Can I get a refund or a repair?
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
Where was FGWAF Gift Children LED Rechargeable Music Phone sold on Amazon sold?
The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.
