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Product recallOPSS

Fluke 8x V Series Digital Multimeters (DMM) recalled over an electric shock risk

Electric shockHigh risk

Product recall for Fluke 8x V Series Digital Multimeters (DMM) presenting a high risk of electric shock.

  • Fluke 8x V Series Digital Multimeters (DMM): photo 1 of 2 from the OPSS notice of 16 Feb 2023
    Product image from the OPSS safety notice
  • Fluke 8x V Series Digital Multimeters (DMM): photo 2 of 2 from the OPSS notice of 16 Feb 2023

Check your product

Only products that match these details are covered. Have your pack in front of you.

6 identifiers listed for this notice.

  • Fluke 8x V Series Digital Multimeters (DMM)

    ModelOn the rating label, base, back or box.
    • Within the Fluke 8x V Series
    • the following models: Fluke 87V
    • Fluke 87V MAX
    • Fluke 83V
    • Fluke 88V
    Serial numberOn the rating label or a sticker on the product.
    • The affected serial numbers are as follows: All Fluke 83V, 87V, 87V MAX or Fluke 88 V models with a serial number between 46280001 and 55370001 (both included). Users can check if they have one of the affected appliances on the back of the appliances.

What to do now

An electrical fault in the design or build of Fluke 8x V Series Digital Multimeters (DMM) means it could shock the person using it.

  1. Switch it off at the wall and unplug it. Do not use it again, even briefly.
  2. Do not attempt a home repair or a different plug.
  3. Contact Fluke or the shop you bought it from to arrange the remedy set out in the notice.
  4. Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.

Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

If someone has been hurt

Look out for

  • burns where the current entered or left the body
  • tingling, numbness or muscle pain

Get help urgently

  • anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.

If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

From the official notice

Published by the Office for Product Safety and Standards (2301-0135). Quoted as issued.

Summary

Product recall for Fluke 8x V Series Digital Multimeters (DMM) presenting a high risk of electric shock.

The risk

Some products may have an intermittent electrical connection in the COM terminal which may cause an operator to incorrectly assess a hazardous electrical installation as being disconnected/safe to touch.

This incorrect assessment could result in electric shock/electrocution/burns due to arc flash if contact is made with the installation conductors.

Action taken

The importer has withdrawn the product from the market and informed all distributors to stop sale and return any affected. (For more information please see below).

Advice to consumers

The importer has withdrawn the affected product from the market and informed all distributors to stop sale and return any affected products.

The importer has informed and contacted distributors/end customers with information related to the potential safety risk and provided instructions to perform a simple test and return the DMMs for repair, free of charge.

The importer has issued a safety notice on its website to all end customers who have purchased the products. For more information, please access the Fluke website: https://www.fluke.com/en-us/support/safety-notices/8x-v-safety-notice

Additional information

PSD case number: 2301-0135

Notified by: Health and Safety Executive

Product description

The product is used to make electrical measurements and tests including AC and DC voltage, temperature (thermocouple), resistance, continuity, capacitance, AC and DC current by professional operators

Open the OPSS notice

Questions

Why has Fluke 8x V Series Digital Multimeters (DMM) been recalled?

An electrical fault in the design or build of Fluke 8x V Series Digital Multimeters (DMM) means it could shock the person using it. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

How do I know if my product is affected?

Compare the model and serial number on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.

Can I get a refund or a repair?

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

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