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Product safety reportOPSS

Four Models of Sofa safety warning over a fire risk

Fire or overheatingSerious risk

Product Safety Report for Four Models of Sofa sold by MK Sofas Ltd trading as Sofamall, presenting a serious fire risk.

  • Four Models of Sofa: photo 1 of 3 from the OPSS notice of 27 Apr 2023
    Product image from the OPSS safety notice
  • Four Models of Sofa: photo 2 of 3 from the OPSS notice of 27 Apr 2023
  • Four Models of Sofa: photo 3 of 3 from the OPSS notice of 27 Apr 2023

Check your product

Only products that match these details are covered. Have your pack in front of you.

4 identifiers listed for this notice.

  • Four Models of Sofa

    Item or listing codeOn the box, the label, or the order page where you bought it.
    • 2301-0127
    • 2301-0121
    • 2301-0115
    • 2301-0114

What to do now

The risk with Four Models of Sofa is fire: a fault could cause it to overheat, melt or ignite.

  1. Stop using and charging it now, and unplug it.
  2. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
  3. This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
  4. If you cannot reach the seller, Trading Standards can be told through Citizens Advice.

Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

If someone has been hurt

Look out for

  • make sure you have working smoke alarms

Get help urgently

  • if it starts to smoke, smell of burning or catch fire, get everyone out and call 999

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.

If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.

From the official notice

Published by the Office for Product Safety and Standards (2301-0127). Quoted as issued.

Summary

Product Safety Report for Four Models of Sofa sold by MK Sofas Ltd trading as Sofamall, presenting a serious fire risk.

The risk

The products present a serious risk of fire and do not meet the requirements of the Furniture and Furnishings (Fire) (Safety) Regulations 1988. Further detail is available for each of the four models in the above attachments.

Action taken

Temporary ban on the supply, offer to supply and display of the product.

Advice to consumers

Temporary ban on the supply, offer to supply and display of the product.

Additional information

PSD case numbers: 2301-0127, 2301-0121, 2301-0115, 2301-0114

Notified by: Local Authority Trading Standards

Open the OPSS notice

Questions

Why has Four Models of Sofa been reported?

The risk with Four Models of Sofa is fire: a fault could cause it to overheat, melt or ignite. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

How do I know if my product is affected?

Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.

Can I get a refund or a repair?

Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.

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