Product recallOPSS
Multi-functional Portable Vehicle Power recalled over a fire risk
Product Recall for Multi-functional Portable Vehicle Power presenting a risk of fire and electric shock.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Multi-functional Portable Vehicle Power
- ModelOn the rating label, base, back or box.
- HN-538
- Item or listing codeOn the box, the label, or the order page where you bought it.
- G1122-CR5876UK
What to do now
The risk with Multi-functional Portable Vehicle Power is fire: a fault could cause it to overheat, melt or ignite.
- Unplug it and do not charge it again.
- Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
- Follow the corrective action in the notice: a refund, repair or replacement from the business.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2210-0005). Quoted as issued.
Summary
Product Recall for Multi-functional Portable Vehicle Power presenting a risk of fire and electric shock.
The risk
The product presents a risk of electric shock and fire as this appliance is a socket mounted device intended for direct mounting onto a BS 1363 socket. The pins on this device were not compatible with that socket, therefore there is a risk of overheating from the inadequate plug pins. The instructions were inadequate as they did not contain sufficient information to ensure the correct and safe use of the equipment, which may present a risk of electric shock to users.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
The product has been recalled from end users.
Advice to consumers
Recall of the product from end users by Super Smart Services.
The listing has been removed by the online marketplace (eBay).
The product was also destroyed at the border.
Additional information
PSD case number: 2210-0005
Notified by: Local Authority Trading Standards
Product description
Emergency power supply for powering car with USB sockets for charging other devices
Open the OPSS notice
Questions
Why has Multi-functional Portable Vehicle Power been recalled?
The risk with Multi-functional Portable Vehicle Power is fire: a fault could cause it to overheat, melt or ignite. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the model and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
Where was Multi-functional Portable Vehicle Power sold?
The notice names eBay. Products bought elsewhere are covered too if they match the details listed.
