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Product safety reportOPSS

Tyzygmy Li-ion Charger safety warning over a fire risk

Fire or overheatingHigh risk

Product Safety Report for Tyzygmy Li-ion Charger presenting a high risk of fire and electric shock.

  • Tyzygmy Li-ion Charger: photo from the OPSS notice of 4 May 2023
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • Tyzygmy Li-ion Charger

    ModelOn the rating label, base, back or box.
    • TYZ-42020H

What to do now

Tyzygmy Li-ion Charger could overheat or catch fire.

  1. Stop using and charging it now, and unplug it.
  2. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
  3. Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
  4. If you cannot reach the seller, Trading Standards can be told through Citizens Advice.

Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

If someone has been hurt

Look out for

  • make sure you have working smoke alarms

Get help urgently

  • if it starts to smoke, smell of burning or catch fire, get everyone out and call 999

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.

If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2305-0009). Quoted as issued.

Summary

Product Safety Report for Tyzygmy Li-ion Charger presenting a high risk of fire and electric shock.

The risk

The product presents a high risk of fire and electric shock as the transformer was of a poor build quality because it did not meet the requirements for creepage and clearance. The product’s fuse did not contain a ballast and is considered counterfeit. This does not meet the requirements of BS1362 and is considered a fire risk. The product was also not supplied with an instruction manual with the required safety warnings, usage, and end of life disposal information.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Action taken

Destruction of the product

Advice to consumers

Destruction of the product at the border.

Additional information

PSD case number: 2305-0009

Notified by: Local Authority Trading Standards

Product description

Black Li-on charger with 3 pin plug

Open the OPSS notice

Questions

Why has Tyzygmy Li-ion Charger been reported?

Tyzygmy Li-ion Charger could overheat or catch fire. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

How do I know if my product is affected?

Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.

Can I get a refund or a repair?

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

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