Product safety reportOPSS
Giant Momentum Vida E+ Bicycle safety warning over an injury risk
Product Safety Report for Giant Momentum Vida E+ Bicycle presenting a risk of injuries.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
A two-wheeled electric bicycle sold in black, white, red and yellow colours. The frame number is engraved in the lower left rear dropout or underneath the top tube on a barcode sticker.
- ModelOn the rating label, base, back or box.
- 2022
What to do now
The risk with Giant Momentum Vida E+ Bicycle is physical injury.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2507-0146). Quoted as issued.
Summary
Product Safety Report for Giant Momentum Vida E+ Bicycle presenting a risk of injuries.
The risk
Affected bicycles present a risk of injuries as it is possible for the steering tube on the front fork of the bike to fracture. If this happened during use, it could result in the user losing control of the bicycle and receiving injuries.
The affected products do not meet the requirements of the General Product Safety Regulations 2005.
Action taken
Modification programme. Consumers who own a 2022 Momentum Vida E+ Bicycle should check their frame number to determine whether their bicycle needs to be inspected and be fitted with a replacement fork.
Advice to consumers
Modification programme.
Consumers who own a 2022 Momentum Vida E+ Bicycle should check their frame number to determine whether their bicycle needs to be inspected and if necessary, have the fork replaced. To arrange an inspection, consumers are advised to contact the authorised Giant/Momentum retailer from which the bike was purchased.
For further details, please access the Momentum notice here: https://www.momentum-biking.com/gb/community/safety-recall-notice.html
Additional information
PSD notification number: 2507-0146
Notified by: Local Authority Trading Standards
Product description
A two-wheeled electric bicycle sold in black, white, red and yellow colours. The frame number is engraved in the lower left rear dropout or underneath the top tube on a barcode sticker.
Open the OPSS notice
Questions
Why has Giant Momentum Vida E+ Bicycle been reported?
The risk with Giant Momentum Vida E+ Bicycle is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
