Product safety reportOPSS
GOOLOO/VTOMAN Jump Starter Power Bank sold on Amazon safety warning over an injury risk
Product Safety Report for GOOLOO/VTOMAN Jump Starter Power Bank presenting a high risk of injuries.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
GOOLOO/VTOMAN Jump Starter Power Bank sold on Amazon
- ModelOn the rating label, base, back or box.
- JS-378B
- X7 VTOMAN
What to do now
GOOLOO/VTOMAN Jump Starter Power Bank sold on Amazon has been reported because it could hurt the person using it.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.
Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
From the official notice
Published by the Office for Product Safety and Standards (2405-0114). Quoted as issued.
Summary
Product Safety Report for GOOLOO/VTOMAN Jump Starter Power Bank presenting a high risk of injuries.
The risk
The product presents a high risk of injuries as the external build quality is poor and multiple moving parts can be accessed by hand. Should the user pick up the unit whilst in use they could trap their finger in moving parts and injure themselves. Additionally, the product’s plug face did not meet the dimensional requirements of BS 1363 because the product had an US style plug face. The instruction manual was missing some of the required information.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008 or the Plugs & Sockets (Safety) Regulations 1994
Action taken
The import has been rejected at the border and destroyed.
Advice to consumers
The import has been rejected at the border and destroyed.
Additional information
PSD case number: 2405-0114
Notified by: Local Authority Trading Standards
Product description
A rectangular shaped grey and black power bank for use with jump starters. Packaged in a black cardboard box with yellow text.
Open the OPSS notice
Questions
Why has GOOLOO/VTOMAN Jump Starter Power Bank sold on Amazon been reported?
GOOLOO/VTOMAN Jump Starter Power Bank sold on Amazon has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
Where was GOOLOO/VTOMAN Jump Starter Power Bank sold on Amazon sold?
The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.
