Product safety reportOPSS
CISIVIS Cordless Brushless Chainsaw safety warning over an injury risk
Product Safety Report for CISIVIS Cordless Brushless Chainsaw presenting a serious risk of injuries.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
CISIVIS Cordless Brushless Chainsaw
- ModelOn the rating label, base, back or box.
- D14809
What to do now
The risk with CISIVIS Cordless Brushless Chainsaw is physical injury.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2406-0038). Quoted as issued.
Summary
Product Safety Report for CISIVIS Cordless Brushless Chainsaw presenting a serious risk of injuries.
The risk
The product presents a serious risk of injuries as the chain brake is inoperable and there is no blade cover on the product. The user could use of the chainsaw during use and injure themselves or others. Additionally, the transformer did not meet the requirements for creepage and clearance, and the internal build of the chainsaw included poor quality connections, presenting a fire hazard.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008 or the Plugs & Sockets etc. (Safety) Regulations 1994.
Action taken
The import has been rejected at the border and destroyed.
Advice to consumers
The import has been rejected at the border and destroyed.
Additional information
PSD case number: 2406-0038
Notified by: Local Authority Trading Standards
Product description
A brushless chainsaw with lithium ion rechargeable batteries and charging cable.
Open the OPSS notice
Questions
Why has CISIVIS Cordless Brushless Chainsaw been reported?
The risk with CISIVIS Cordless Brushless Chainsaw is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
