Product recallOPSS
Haunted House Dracula, Pumpkin and Frankenstein children’s Halloween face masks recalled over a burns risk
Product Recall for Haunted House Dracula, Pumpkin and Frankenstein children’s Halloween face masks sold by The Works presenting a risk of burns.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
3 identifiers listed for this notice.
Haunted House Dracula, Pumpkin and Frankenstein children’s Halloween face masks
- BarcodeThe long number printed under the barcode.
- 5050565730367
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- 726999
- Item or listing codeOn the box, the label, or the order page where you bought it.
- SWT034
What to do now
Haunted House Dracula, Pumpkin and Frankenstein children’s Halloween could cause burns or scalds.
- Turn it off, unplug it and let it cool before packing it away.
- Keep it out of children’s reach until it has gone back.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Burns from appliances and heating products are common, and children are the most likely to be hurt.
If someone has been hurt
Look out for
- for a burn: cool it under cool or lukewarm running water for 20 minutes and cover it loosely with cling film
Get help urgently
- large or deep burns, burns on the face, hands or genitals, or any burn on a child — go to A&E or call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2310-0236). Quoted as issued.
Summary
Product Recall for Haunted House Dracula, Pumpkin and Frankenstein children’s Halloween face masks sold by The Works presenting a risk of burns.
The risk
The products present a risk of burns as it has been identified that they pose a flammability risk if exposed to a naked flame.
The products do not meet the requirements of the Toys (Safety) Regulations 2011.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users. For further information, please access The Works’ recall notice here: https://www.theworks.co.uk/on/demandware.static/-/Sites-TWS-UK-Library/default/dw99052b8b/images/store/_GB/pdf/product-recall-2310.pdf
Additional information
PSD case number: 2310-0236
Notified by: Local Authority Trading Standards.
Product description
Halloween half face masks sold in blue Dracula, orange pumpkin and green Frankenstein designs.
Open the OPSS notice
Questions
Why has Haunted House Dracula, Pumpkin and Frankenstein children’s Halloween been recalled?
Haunted House Dracula, Pumpkin and Frankenstein children’s Halloween could cause burns or scalds. Burns from appliances and heating products are common, and children are the most likely to be hurt.
How do I know if my product is affected?
Compare the barcode, batch code and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Turn it off, unplug it and let it cool before packing it away. Keep it out of children’s reach until it has gone back.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
