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Product recallOPSS

L+W Bio Hot Blow Brush recalled over a burns risk

Burns or scalds

Product Recall for L+W Bio Hot Blow Brush sold by TK Maxx presenting a risk of burns and fire.

  • L+W Bio Hot Blow Brush: photo from the OPSS notice of 16 Oct 2023
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • L+W Bio Hot Blow Brush

    Item or listing codeOn the box, the label, or the order page where you bought it.
    • LW-1148UK or LW-1694UK
    Sold betweenCompare with your receipt or order date.
    • July to September 2023

What to do now

Parts of L+W Bio Hot Blow Brush can get hot enough to burn, or hot liquid could escape.

  1. Turn it off, unplug it and let it cool before packing it away.
  2. Keep it out of children’s reach until it has gone back.
  3. Follow the corrective action in the notice: a refund, repair or replacement from L+W.
  4. If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.

Why it matters. Burns from appliances and heating products are common, and children are the most likely to be hurt.

If someone has been hurt

Look out for

  • for a burn: cool it under cool or lukewarm running water for 20 minutes and cover it loosely with cling film

Get help urgently

  • large or deep burns, burns on the face, hands or genitals, or any burn on a child — go to A&E or call 999

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.

If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2310-0062). Quoted as issued.

Summary

Product Recall for L+W Bio Hot Blow Brush sold by TK Maxx presenting a risk of burns and fire.

The risk

The product presents a risk of burns and fire as the plug and cord do not meet required safety standards. The fuse rating is higher than the rated current of the cord and the cord is too thin for a 1000w appliance.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Action taken

The product has been recalled from end users.

Advice to consumers

The product has been recalled from end users. For further details, please access the TK Maxx recall site here: https://www.tkmaxx.com/uk/en/product-recall-hot-blow-brush

Additional information

PSD case number: 2310-0062

Notified by: Local Authority Trading Standards.

Product description

An electrical hot brush available in the lilac or blush colour.

Open the OPSS notice

Questions

Why has L+W Bio Hot Blow Brush been recalled?

Parts of L+W Bio Hot Blow Brush can get hot enough to burn, or hot liquid could escape. Burns from appliances and heating products are common, and children are the most likely to be hurt.

How do I know if my product is affected?

Compare the item or listing code and sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Turn it off, unplug it and let it cool before packing it away. Keep it out of children’s reach until it has gone back.

Can I get a refund or a repair?

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

Where was L+W Bio Hot Blow Brush sold?

The notice names TK Maxx. Products bought elsewhere are covered too if they match the details listed.

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