Product recallOPSS
So Divine Vibrating Pearl Love Egg J1202-01 recalled over a burns risk
Product Recall for So Divine Vibrating Pearl Love Egg J1202-01 presenting a risk of burns.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
So Divine Vibrating Pearl Love Egg J1202-01
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- BN2303
- ModelOn the rating label, base, back or box.
- J1202-01
What to do now
The hazard with So Divine Vibrating Pearl Love Egg J1202-01 is heat: surfaces, steam or contents could burn the user.
- Stop using it and let it cool fully before you handle it.
- Put it where children cannot get to it.
- Contact So Divine or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Burns from appliances and heating products are common, and children are the most likely to be hurt.
If someone has been hurt
Look out for
- for a burn: cool it under cool or lukewarm running water for 20 minutes and cover it loosely with cling film
Get help urgently
- large or deep burns, burns on the face, hands or genitals, or any burn on a child — go to A&E or call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2310-0168). Quoted as issued.
Summary
Product Recall for So Divine Vibrating Pearl Love Egg J1202-01 presenting a risk of burns.
The risk
So Divine is recalling their Pearl Vibrating Love Egg with batch code BN2303, due to an internal fault where the toy may warm up if batteries are inserted incorrectly. This may pose a burns risk to customers.
The affected batch of this product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users. For further information, please access the So Divine recall site here: https://so-divine.com/index.php?route=extension/d_blog_module/post&post_id=69
Additional information
PSD case number: 2310-0168
Notified by: Local Authority Trading Standards.
Product description
A lilac-coloured remote control ‘love egg’ packaged in a pink and purple cardboard box.
Open the OPSS notice
Questions
Why has So Divine Vibrating Pearl Love Egg J1202-01 been recalled?
The hazard with So Divine Vibrating Pearl Love Egg J1202-01 is heat: surfaces, steam or contents could burn the user. Burns from appliances and heating products are common, and children are the most likely to be hurt.
How do I know if my product is affected?
Compare the batch code and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it and let it cool fully before you handle it. Put it where children cannot get to it.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
