Product recallOPSS
Hello by Lionel Richie and Hot by United Colours of Benetton Fragrances recalled over a banned ingredient
Product Recall for Hello by Lionel Richie and Hot by United Colours of Benetton Fragrances sold by Savers Health and Beauty presenting a serious chemical risk.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Hello by Lionel Richie and Hot by United Colours of Benetton Fragrances
- BarcodeThe long number printed under the barcode.
- For a full list of affected barcodes please see the annex in the linked PDF.
What to do now
Hello by Lionel Richie and Hot by United Colours of Benetton contains an ingredient that is banned in cosmetics in the UK.
- Stop using it now.
- Gently wash off any product left on the skin.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Substances such as hydroquinone, mercury and some steroids can damage the skin and, with long-term use, other organs. They are only allowed in prescription medicines, if at all.
If someone has been hurt
Look out for
- redness, burning, thinning or discolouration of the skin
- a rash
Get help urgently
- if you have used it for a long time, or have skin damage, speak to your GP or a pharmacist
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2510-0144). Quoted as issued.
Summary
Product Recall for Hello by Lionel Richie and Hot by United Colours of Benetton Fragrances sold by Savers Health and Beauty presenting a serious chemical risk.
The risk
The products present a serious chemical risk as they contain butylphenyl methylpropional (BMHCA/lilial), which is prohibited in cosmetic products. BMHCA may harm the reproductive system, may harm the health of the unborn child, and may cause skin sensitisation.
The products do not meet the requirements of Regulation (EC) 1223/2009.
Action taken
Affected products have been recalled by Savers Health and Beauty.
Advice to consumers
Affected products have been recalled by Savers Health and Beauty.
Customers should return any of the above products purchased at a Savers store to the place of purchase, where they will be issued a full refund.
Only products purchased in Savers Health and Beauty stores with the barcodes listed are affected by this recall. If you are unsure if you have one of the above products, please contact Savers Health and Beauty on help@savers.co.uk .
Additional information
PSD case number: 2510-0144
Notified by: Local Authority Trading Standards
Product description
Two fragrances sold by Savers Health and Beauty stores. Affected products have the chemical ‘butylphenyl methylpropional’ included on the ingredients label on the packaging of the product.
Open the OPSS notice
Questions
Why has Hello by Lionel Richie and Hot by United Colours of Benetton been recalled?
Hello by Lionel Richie and Hot by United Colours of Benetton contains an ingredient that is banned in cosmetics in the UK. Substances such as hydroquinone, mercury and some steroids can damage the skin and, with long-term use, other organs. They are only allowed in prescription medicines, if at all.
How do I know if my product is affected?
Compare the barcode on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it now. Gently wash off any product left on the skin.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
